IT Solutions Apprenticeship
- Hiring Organisation
- Wishford Education
- Location
- Westonbirt, Tetbury, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £22,000 a year
under the supervision of the Senior IT Support Technician and the IT Service Transformation Manager, the IT Solutions Apprentice takes responsibility for: The efficient management of the IT Helpdesk The diagnosis and resolution of routine system and network issues The configuration and installation of new hardware and software … tutelage of the Senior IT Support Technician and the IT Service Transformation Manager. This will consist of on the job training and involve management of the helpdesk including: Responding to queries via the helpdesk ticketing system or telephone Assisting other employees with troubleshooting and the diagnosis of problems Providing ...