1 to 2 of 2 Apprenticeship ICT Support Jobs in the South West

Sovereign Group Ltd in Nelson are recruiting for an ICT Support Administrator. The successful candidate will work towards their Level 3 Digital Support Technician qualification. Role - Support of existing network and PC Installation - Installation and set up of new hardware and software - Upkeep of equipment inventory … network and IT documentation - Maintenance of backup schedules and routines - Help Desk and practical user support - User training - Upkeep of photocopies and supplies - Supporting/Maintaining VoIP Telephone system - ICT Procurement - Maintenance of anti virus and disaster recovery systems - Perform related duties as assigned Training Work based learning. … Level 3 Digital Support Technician. Functional Skills Maths/English. Blended on/off the job training and location to be confirmed. Progression onto full time employment Apprenticeship Standard Digital support technician (level 3) Training Provider NORTH LANCS. TRAINING GROUP LIMITED(THE) Working Week Monday - Thursday, 8:30am more »

working directly with an external managed service provider (MSP) across a broad range of tasks. Primarily the role will align with 1st line IT support but knowledge and exposure to 2nd and 3rd line will be provided. Role The ideal candidate will have a keen interest in a career … to be able to self-manage smaller projects once further along in the role and take primary responsibility of certain tasks. Main responsibilities: Helping support users, including senior management, via a mixture of in-person and remote support. Diagnose and troubleshoot user issues, triaging with our MSP or internally … ensure timely resolution. Confer and co-ordinate with other team members to ensure problems are properly dealt with and resolved. Resolution of 1st line support issues, ensuring appropriate feedback to end users on status of all calls and requests Set up and configuration of laptop and mobile devices across more »