3 of 3 Apprenticeship IT Technician Jobs in the South West

Provide first line IT technical support for all problems escalated by our customers using the helpdesk or received from the IT Services Administrator; seeking technical support and advice from advanced tier support. Role Use initiative and be proactive. Provide technical support via a helpdesk ticketing system, remotely, face … mixture of face to face delivery and self study throughout the day) After completing an ICT apprenticeship, you could progress into roles such as IT Support Technician, Network Engineer, Systems Administrator, Cyber Security Technician, or Software Developer, depending on your area of interest. With further experience ...

will work with public and private cloud services, large enterprise wired and wireless network infrastructures through to end user troubleshooting. Role Provide first-line IT support to end users via phone, email and ticketing systems Log, update and manage support tickets in line with agreed SLAs Troubleshoot hardware, software … communication with users Create and maintain technical documentation and knowledge base articles Participate in training and development activities as part of the Level 3 IT apprenticeship Training The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts. Learners ...

readiness for assessments. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Monday - Friday 9.00am - 5.00pm (30 minute lunch break). Expected Duration 1 Year 5 Months Positions … Available 1 Closing Date Monday, 12th October 2026 Start Date Monday, 19th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Team working Driving licence & own vehicle Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ ...