3 of 3 Apprenticeship Line Management Jobs in the South West

OR CHATGPT IN YOUR APPLICATION OR ANSWERS WILL MEAN YOUR APPLICATION IS REJECTED AND WITHDRAWN. Your duties and responsibilities in this role will consist of: Assist in providing first-line support to users, resolving basic IT issues and escalating more complex problems to senior team members Log and manage support tickets using the helpdesk system, ensuring timely resolution of … relationships with users and provide exceptional customer service In addition to the duties listed, the jobholder is required to perform other reasonable duties (within the jobholders’ capabilities) assigned by line management. Company Values: Trust Trust is the bedrock of every successful business relationship. That’s why we always act openly, ethically and in good faith, single-mindedly pursuing our … Digital Support Technician, with training in how to: Helpdesk Operations and Functions Maintaining Digital Systems and Services Fundamentals of Digital Systems Administration of Digital Systems and Services Change Management Teamwork and Communications Introduction to System Security User and Stakeholder Training Working in Digital Support Data Operations and Security Pathways and Career Progression There is the potential for this role More ❯

software packages and tools such as collaborative technologies. Maintain an awareness of current, emerging and fringe technologies. Support and implement ICT-related projects that help to modernise ICT in line with current developments in technology. Carry out the installation of hardware, software and any other ICT equipment, ensuring they are safe before use. Repair and maintain ICT equipment to … necessary. Ensure all data is handled, stored and disposed of in accordance with the Data Protection Act 2018 and the UK GDPR. Any other duties as directed by your line manager and/or a Director. Ensure compliance with all TDM policies, procedures and legal responsibilities, including safeguarding, ISO9001, Confidentiality, Data Protection and Cyber Essentials. Training Potential to progress More ❯

and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation. System Health Monitoring: Perform proactive … week of your time undertaking off-the-job learning, which will include: Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio Full-time employment. Apprenticeship Standard Information communications technician (level 3) Training Provider LDN APPRENTICESHIPS LTD Working Week More ❯