2 of 2 Apprenticeship Microsoft 365 Jobs in the South West

to provide technical support. Role The IT Support/Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will work for a variety of business clients. Responsibilities include: Supporting Microsoft 365 Applications and Platforms Supporting Microsoft Azure platforms to a basic level Troubleshooting Desktop Operating Systems Supporting of VOIP and Teams Phone systems Supporting Windows Active Directory Services to a basic level Installing computer hardware … outstanding client-facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service. Knowledge/experience should include: Thorough and current knowledge of Office 365, Teams, SharePoint, Exchange Online, Azure, etc Excellent knowledge of Desktop and Office products A working knowledge of the use of PowerShell Good understanding of Microsoft products like More ❯

User Hardware (Computers/Smartphones/Tablets/Printers) Become conversant in, deploy and maintain the company’s suite of End User productivity and security tools and services (e.g Microsoft 365, Knox, Sentinel One) within a Microsoft based desktop environment Learn about and assist in the administering of the company Identity solutions (Active Directory, Microsoft More ❯