8 of 8 Apprenticeship Microsoft 365 Jobs in the South West

Looking for challenges and solutions Promotes Customer Service ‘Can do’ attitude Sense of humour Technical Skills - An awareness of: IT Hardware Windows Operating systems Microsoft 365 Training Level 3 Information Communications Technician Apprenticeship Standard You will receive full training and support from the Just IT Apprenticeship team … Communication skills IT skills Attention to detail Customer care skills Problem solving skills Team working Initiative Can-do attitude IT Hardware Windows Operating Systems Microsoft 365 Qualifications English GCSE, grade Grade C/4 + (Essential) Maths GCSE, grade Grade C/4 + (Essential) About ...

your technical skills and working towards an IT qualification. You will provide first-line support to colleagues, troubleshoot IT issues and gain exposure to Microsoft 365, networking, infrastructure, cyber security and cloud technologies. Provide first-line support for hardware, software and IT issues Log, update and resolve … support requests through the Service Desk Set up and maintain laptops, desktops, mobile devices and other IT equipment Assist with user accounts, Microsoft 365 and Active Directory administration Support basic network troubleshooting and IT infrastructure tasks Assist with system updates, maintenance and backups Follow IT security, data ...

improvement initiatives Work closely with our internal IT team, external managed service provider, and other technology suppliers Assist with business application support and administration Microsoft 365 administration Microsoft Intune administration User provisioning Device compliance activities Security housekeeping The apprentice will be supported with the above activities ...

users via phone, email and ticketing systems Log, update and manage support tickets in line with agreed SLAs Troubleshoot hardware, software and Microsoft 365 issues Support users with password resets, account administration and access requests Escalate complex technical issues to senior engineers where required Assist with device … setup, configuration and deployment Support Microsoft Windows desktop and laptop environments Deliver excellent customer service and maintain regular communication with users Create and maintain technical documentation and knowledge base articles Participate in training and development activities as part of the Level 3 IT apprenticeship Training The programme integrates live ...

join our IT Support team based in our Bristol office. This IT apprenticeship offers you the opportunity to gain a formal IT qualification (Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship) as well as receiving paid on-the-job training. Role Join the IT Services function, supporting … team in delivering high-quality technical support across the firm Gain hands-on experience providing deskside support and troubleshooting endpoint devices Support colleagues with Microsoft 365, mobile devices, printing, scanning, video conferencing, and AV technology Assist with resolving user access issues, incidents, and technical queries Contribute ...

helpdesk system Helping to maintain IT equipment and keeping accurate asset records Assisting with data backups and following cybersecurity best practices Supporting colleagues with Microsoft 365 applications, including Outlook, Teams and SharePoint Training Information Communications Technician Level 3. Your earnings can increase over time with an apprenticeship. ...

Provide first-line support for IT hardware, software and connectivity issues Assist with the installation, configuration and maintenance of IT and network equipment Support Microsoft 365, Entra ID and Active Directory administration Assist with network monitoring, troubleshooting and security Maintain accurate IT asset, user and technical records ...

industry standard tools and techniques to support these activities Provide second and third line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure Create and review customer and operational documentation relating to the service Deliver service improvement features for UCL’s Messaging & Collaboration … Work independently and use own initiative where appropriate and to know when to refer decisions upwards using sound judgement Computer literate with knowledge of Microsoft Office suite of applications and the Windows operating system Excellent planning, organisation and prioritisation skills, ability to plan and prioritise own workload in order ...