4 of 4 Apprenticeship Microsoft 365 Jobs in the South West

production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables ...

support to users by responding to queries, logging issues, and resolving routine technical problems. Support the setup and maintenance of user accounts across Microsoft 365, Active Directory, and other core systems. Assist with laptop and desktop setup, software installation, and basic troubleshooting of devices and applications. Help … manage Microsoft 365 services, including email, Teams, SharePoint, and OneDrive. Monitor system alerts, perform routine updates, and support general IT maintenance tasks. Work with external suppliers by raising support tickets and tracking progress where needed. Contribute to maintaining accurate records, including asset information and support documentation Training ...

GCSE in IT or Science related subject would be beneficial. Knowledge of windows and macOS, with some experience with Linux operating systems Familiarity with Microsoft technologies including Microsoft 365, office and Azure Basic understanding of network concepts (TCP/IP, DNS, DHCP) Experience with Active Directory … Microsoft Entra/AAD, and user account management Experience with laptop/PC diagnostics, upgrades and repairs Ability to diagnose and resolve technical issues efficiently Analytical mindset with attention to detail Strong interpersonal and communication skills Ability to interpret and explain technical concepts to non-technical users Ability ...

networking structures and methods It would be desirable to have: Knowledge of Windows Server 2016/2019 Active Directory Experience of supporting MS Office 365, OneDrive and SharePoint Experience with remote support software Understanding of virtualisation, preferably with some experience of Microsoft HyperV and/or VMware ...