ICT Apprentice
UNIT 11, AVON RIVERSIDE ESTATE, VICTORIA ROAD, AVONMOUTH, England
MATHIAS & SONS LTD
an enthusiastic individual to join our organisation as an Information Communication Technician (ICT) Level 3 Apprentice. This role is ideal for someone passionate about IT, eager to develop technical skills, and ready to support the digital operations of a growing business. Role Key Responsibilities: Provide first-line technical support to staff and end-users, resolving issues related to hardware … update technical documentation and user guides Deliver excellent customer service both in-person and remotely Collaborate with IT colleagues and other departments to solve problems and improve services Required Skills & Qualities Strong interest in technology and IT support Excellent problem-solving skills and attention to detail Willingness to learn and adapt to new technologies Ability to work independently … and as part of a team Organisational skills and ability to prioritise workload Effective verbal and written communication skills Desirable (not essential) Basic knowledge of Windows Understanding of basic networking principles Familiarity with Microsoft Office suite Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT More ❯
Employment Type: Advanced Apprenticeship
Salary: £19,000 a year
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