repair technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure smooth More ❯
like: - Data destruction - Installing software and drives - Manual building of devices - Tracking assets through our ERP system Running multiple software tools and ensuring smooth system integrations Supporting and improving workflow across the team Using KPIs to measure personal and team performance Helping meet service level agreements (SLAs) with our customers Assisting in other areas of the business when needed What More ❯
and request queues for EUC, sharing workload amongst the team. Learn to create and maintain high quality technical documentation and provide accurate customer specific reports. Problem solving and manage workflow Perform various stock check requests as advised by senior's requests Meet and greet our user base. Perform scheduled appointments and tasks Active Directory administration: create new user accounts, process More ❯
