IT Apprenticeship
- Hiring Organisation
- Hero IT Support
- Location
- Sussex Innovation Centre, Science Park Square, Falmer, Brighton, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
ready to develop their skills through hands-on experience. Role Setting up client accounts and passwords using Windows Group Policy Management for Office 365 Effectively communicating via email, telephone, and face-to-face interactions to offer technical advice and guidance on-site Utilising their ticketing system to guide … hour response SLAs Leveraging troubleshooting tools like Advanced IP Scanner, PowerShell Commands to work through scrips for Windows issues, and Sara Tools for Microsoft problems Performing stress tests and diagnostics when receiving or ordering equipment, ensuring everything operates flawlessly before deployment Conducting cable tests and diagnostics to pinpoint issues ...