IT Apprenticeship
- Hiring Organisation
- Hero IT Support
- Location
- Sussex Innovation Centre, Science Park Square, Falmer, Brighton, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
guide clients through issue resolution and adhere there 2 hour critical and 8-hour response SLAs. Leveraging troubleshooting tools like Advanced IP Scanner, PowerShell Commands to work through scrips for Windows issues, and Sara Tools for Microsoft problems. Performing stress tests and diagnostics when receiving or ordering equipment, ensuring ...