Hat Tech Business Centre, Beaconsfield Court, Beaconsfield Road, Hatfield, England Hybrid / WFH Options
FRESH STANCE LIMITED
IT support by phone and using remote support tools and visiting clients on site, regularly attending meetings in central London and the Hatfield area. You will be supporting traditional Microsoft server-based systems as well as cloud solutions such as Office 365, Azure and Amazon Web Services. You will be joining a young dynamic company in a role which … skills Presentation skills Administrative skills Analytical skills Logical Team working Initiative Non judgemental Patience Knowledge of MS Workstations Knowledge of MS Office Motivated Knowledge of Operating Systems Knowledge of Microsoft Server Knowledge of Cloud Server Knowledge of wired networks Knowledge of wireless networks Knowledge of hardware Telephone etiquette Qualifications English GCSE, grade C (4) or above (Essential) Maths GCSE … to other small businesses in fields like medicine, finance, charities and many more. The company use a range of technologies including traditional servers and infrastructure and cloud solutions from Microsoft and Amazon Web Services as appropriate to the customer and their IT needs. Proactive management of systems and fast, efficient telephone support enables our customers to deliver their services More ❯
Department of Engineering Science, Parks Road, Oxford, England
University of Oxford
experience in offering initial user support, which includes handling IT hardware, software, telephone, Audio-Visual support, computer and printer management, and user accounts. This will predominantly be in a Microsoft Windows environment. Learn and grow in your ability to handle a case load of service incidents and standard change requests, ensuring that all requests are managed accurately and that … or via email. Demonstrate a readiness to acquire the skills taught during the apprenticeship, which could be showcased through relevant work experience, qualifications, or references. Have practical experience with Microsoft Office applications, including Word and Excel. Desirable Experience of Apple products and/or Linux operating systems Training You will undertake the Level 3 Digital Support Technician apprenticeship Standard More ❯
you will work with experienced professionals to support a variety of business clients. You will learn how to provide remote and on-site IT support, set up and manage Microsoft 365 services, and help protect networks through cyber security measures. Role This is a hands-on role where you will be part of the Arden IT helpdesk team and … role will involve working directly with business clients to provide reliable and professional IT support. You will learn how to troubleshoot hardware and software problems, set up and maintain Microsoft 365, support networks, and assist with larger projects including system upgrades and installations. As an apprentice you will be supported throughout, gradually taking on more responsibility as your skills … issues to senior engineers while learning how they are resolved Assist with on-site IT projects including hardware installations, network upgrades and system rollouts. Help set up and manage Microsoft 365 services for business clients Support cyber security measures such as updates, anti-virus management and backup systems. Maintain clear records of support requests and project work. Training Estio More ❯