Application Support Apprentice
11, Whittle Court, Knowlhill, Milton Keynes, England
DESIGNER SOFTWARE LIMITED
We are seeking a detail-oriented and proactive Application Support Apprentice to join our Support Team. The successful candidate will be responsible for maintaining, supporting, and enhancing business-critical applications. You will act as a key point of contact between end-users and technical teams. Role We are seeking a detail-oriented and proactive Application Support … client-facing role, the successful applicant must have strong communication skills and be able to work to deadlines. Key Responsibilities: Provide day-to-day support for enterprise applications and software platforms. Investigate, troubleshoot, and resolve application issues raised by end-users. Monitor system performance and respond to alerts to minimize downtime. Work closely with development and infrastructure … solutions. Assist in user training, onboarding, and support documentation. Maintain SLAs and ensure timely resolution of support tickets. Participate in testing and rollout of new applications or features. Support integrations with third-party systems and services. Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
Posted: