2 of 2 Apprenticeship IT Engineer Jobs in the UK

Launch your IT career as a Junior IT Support Engineer, working with an experienced team supporting global infrastructure. Gain hands-on experience with Windows and Mac systems, user support, deployments, networking and IT administration, with a clear pathway to 2nd line support. AI knowledge … managing incidents, ensuring timely resolution and proper documentation Training and Knowledge Sharing: Responsible for providing training and sharing knowledge with users on basic IT tasks and best practices Troubleshooting: Responsible for diagnosing and resolving basic technical issues User Assistance: Responsible for assisting users with common IT tasks, such ...

Learn skills required to become a successful IT Support Engineer while gaining experience supporting users, troubleshooting technical issues, managing Microsoft 365, building devices and assisting with servers, networks and IT projects. The successful candidate will have a passion for IT and technology, and excellent communication skills. … Role Provide remote and onsite IT support via phone, email, and ticketing system Keep customers informed with regular updates on their support requests Maintain excellent customer service and professional communication Troubleshoot common hardware, software, and connectivity issues Install, configure, and maintain Windows laptops and desktops along with MacOS devices ...