15 of 15 Apprenticeship IT Technician Jobs in the UK

The IT Technician role reports to the IT Service desk Officer, this is a vital part of IT Service as it provides Desktop and 1st Line support around the campus, this is the initial response to a majority of service requests from users. Role Provide IT support to teachers and administration staff in classrooms … or offices, responding to IT support required by teachers in classroom when needed in liaison with the IT team. Desktop & Application Support: Connect, set up and check PCs and peripherals for normal operation Perform routine maintenance tasks, including basic software packages installation and setting common options Perform basic PC hardware repairs, upgrades and IT suite servicing in … heavily used IT teaching areas IT Administration: Work closely with the Service desk officer to record, update and maintain all IT hardware assets within the school. Ensuring every device is security marked, numbered and then entered into the IT assets management tool Health & Safety: Carry out basic safety checks Follow relevant H&S procedures and raise More ❯

Are you a passionate and committed technology enthusiast with a desire to learn and grow in the IT field? Do you love to challenge ideas, suggest alternatives, and help others get the most out of their technology? If so, we want you to join our supportive team as an IT Technician Apprentice at Trinity High Catholic School. … Role Working with our supportive and experienced team you will learn from IT colleagues to develop your skills in an accredited apprenticeship program to gain a nationally recognised qualification while providing essential first-line IT support. Reporting to the Service Delivery Manager, the IT Apprentice will provide technical support for the School's IT systems, ensuring … and responsibilities in this role will consist of: During your training, which will be a mixture of on-the-job and coursework, you will learn how to support our IT team in ensuring that all IT functions are working smoothly. Once familiarised with the system the apprentice will become a point of call for staff in resolving issues More ❯

We are seeking a motivated and enthusiastic individual to join our IT Services team as an apprentice. While studying for a Level 3 IT Solutions Technician qualification, you will gain practical experience in providing first-line technical support, maintaining IT equipment and systems, and assisting with projects across both schools. Role This is an excellent opportunity … for someone with a passion for technology to develop their skills in a professional, supportive environment, working alongside experienced IT professionals and supporting a dynamic educational community. Key responsibilities: First-line Support Respond to IT support requests from staff and students via our helpdesk system, email, or in person Troubleshoot and resolve issues with hardware, software, and network … connectivity Equipment Setup & Maintenance Install, configure, and test IT equipment, including PCs, laptops, printers, projectors, and interactive whiteboards Assist with regular maintenance tasks to ensure equipment and systems remain reliable and secure User Support & Training Provide guidance to staff and students on the use of school systems and applications Support the induction of new staff with IT systems More ❯

We are looking for an eager and enthusiastic individual to join us as an IT Technician Apprentice to support and learn from our experienced team. You will have the opportunity to gain valuable skills, knowledge, and experience as you complete a Microsoft Azure Cloud Support Specialist Level 3 apprenticeship. Role Support with checking, packaging and preparing IT … and AV equipment for events Carry out basic repairs, inventory management and pre-building of equipment Assist with onsite event setups and support for our network techs Shadow office IT team and help with internal IT support tasks and ticket resolution Support with maintenance of permanent network installations at key locations Learn to service and support onsite servers … Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. You will be working with the Workshop Manager supporting many events and grow solid skills to become a fully trained IT Technician. If we are the right fit for one another, a full-time role may be available for you after the apprenticeship. Apprenticeship Standard Information communications technician (level More ❯

We’re seeking an enthusiastic and motivated IT Solutions Apprentice to join our Digital Team. This role is a fantastic opportunity to gain hands-on experience in IT support, network management, and audio/visual services while working towards a recognised qualification. Role Maintain reliable internet and network connectivity across the Trust Respond to IT helpdesk requests … remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft 365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment Carry out routine maintenance, replace consumables, and complete minor repairs Keep … assemblies, school events, and performances Film, edit, and produce video content for internal and external use. Liaise with suppliers for AV equipment hire or purchase Provide technical support for IT-related projects across the Trust. Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances) Assist with examination material preparation and submission Skills, qualities and Desirable knowledge More ❯

of new hardware and software Support migration projects including email, data, and system transitions Configure and install operating systems, applications, and updates Participate onsite in customer hardware replacements and IT infrastructure projects Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi) Set up and support client … on approach Able to work independently and as part of a team Flexible and adaptable to changing priorities Strong attention to detail and organisational skills Preferred Qualifications/Skills: IT certifications (CompTIA A+, Network+, Microsoft Certified) Experience with hardware troubleshooting and repair Experience providing IT support to family or friends Training ICT (Information Communications Technician) Level … Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 Information communications technician qualification Potential to progress through all aspects of the Service Desk or into other areas of the business Apprenticeship Standard Information communications technician (level 3) Training More ❯

The IT Support Department at the Big Education Trust is a busy and lively department supporting every aspect of the Trust’s schools' use of technology to enhance education. Role To provide first line support to students and staff for hardware, software, audio visual, photocopiers and online services. To assist students and staff with technical issues with devices and … Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. ICT (Information Communications Technician) level 3 apprenticeship standard. You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills. Your training will include gaining a … level 3 IT qualification. Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship Programme. Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship. Apprenticeship Standard Information communications technician (level More ❯

As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays … internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational … s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference Project Work: Support the development of existing systems or implementation of new technologies by contributing More ❯

We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in IT support, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer issues and queries via our ticketing system and … and 365 platform migrations and improvements. Training This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner to … standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three pathways to choose from: Support Technician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position in Level 1 Support with options to move More ❯

We’re excited to offer an opportunity for a proactive and customer-focused individual to join our team as a 1st Line Service Desk Technician, with a primary focus on providing remote technical helpdesk support. Role In this role, you'll be the first point of contact for our managed service customers, helping to resolve technical issues and ensuring … work independently but also value collaboration and shared success Take pride in ensuring our customers feel supported and informed every step of the way Can demonstrate an interest in IT, software and hardware Hold a valid UK driving license and have access to your own vehicle Training Expected duration: 17 months Apprenticeship level: Level 3 (Advanced) Programme: Information Communications … Technician During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1 More ❯

We are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from our experienced team. This will involve handling tickets, liaising with clients and vendors, keeping ticket queues up to date and manageable. Role The role will be predominantly office based, working with the team, however, there will also be … management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Potential full time position for the right candidate after completion of the … apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Monday to Friday 9am to 6pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Monday, 25th August 2025 Start Date Saturday, 30th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing system. … software and any other ICT equipment, ensuring they are safe before use. Repair and maintain ICT equipment to maximise efficiency. Support the delivery of TDM programmes through administering various IT support needs in the delivery team such as administration and invigilation of the exams via Pearson Vue or virtual testing systems. Support for the overall networking and connectivity in More ❯

internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational … Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all … times This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues Network Technicians More ❯

phone, email, and helpdesk software (Connectwise), ensuring responses align with agreed service levels. Key responsibilities include logging and managing support tickets, performing daily backup checks, and configuring and installing IT hardware such as workstations, laptops, and printers. Role Responding in line with SLAs to customer support requests: Telephone Email Connectwise Verbal Answering telephone using standard procedures: Logging support calls … Flex work area. Assisting all members of Flex Potential customer site visits as role progresses alongside Flex staff member therefore ability to drive would be preferred. Training Information Communications Technician Level 3. The right candidate will have the opportunity to secure a full-time position with the employer and continue to grow their career within the business. Apprenticeship Standard … Information communications technician (level 3) Training Provider TELFORD COLLEGE Working Week Monday - Friday 8:30am - 5pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 10th September 2025 Start Date Thursday, 11th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Administrative skills Analytical skills Logical Initiative More ❯

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and Networking - Azure - Level 3 Apprenticeship. Duties will include resolving network, hardware and software issues Role First line support for all clients, from first call to ticket resolution Accurate ticket logging and documentation Technical support – Remote and on site, telephone and … an introduction to Windows, Linux, and PowerShell Clear progression path: after apprenticeship completion, ongoing support for further skills development and career growth within the company. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Days and shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Monday, 1st September … LTD We are proud of the team that we’ve built at nTrust. Our staff have all the opportunities they desire to grow their knowledge and enhance their skills. It’s their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. More ❯