1 to 25 of 39 Apprenticeship Microsoft Jobs in the UK

service desk, email, phone) Log, prioritise, and resolve tickets within agreed SLAs Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 (Entra ID/Azure AD, Exchange, SharePoint, Teams) Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation Prepare ...

will: Handle incoming support tickets and learn how to triage common issues (hardware, software, login problems) Assist in basic troubleshooting for Windows 11 and Microsoft 365 applications Learn how to support Active Directory and Azure AD login queries Support users with Citrix Workspace access and navigation Help track ...

people centric culture alongside best-in-class operations, ensuring impactful and sustainable outcomes for our clients. As a long standing and highly accredited Microsoft Partner, with extensive solution designations, we partner with clients across a range of commercial sectors, enabling digital transformation, innovation and robust cyber security. We navigate ...

workflows to identify opportunities Assess solution viability Test and monitor deployed solutions Support the delivery of digital solutions using tools such as UiPath, Microsoft Power Automate Copilot Studio and more Ensure ethical and secure use of AI and Automation Effectively communicate with stakeholders Support user adoption and change management ...

sessions – 2 hours per week. Off-the-job training (OTJT) - Weekly hours are programme specific (see top of page). Immersive learning experience through Microsoft Teams Classroom. Maximum classroom size of 12 ensures a highly effective trainer-to-student ratio. Monthly 1-to-1 mentor meetings. Upon completion, your ...

specific use cases Contribute to the design, build, and deployment of AI-driven solutions and automated processes Support the development of solutions using Microsoft 365, Copilot, and the Power Platform (Power Automate, Power Apps, Power BI) Maintain awareness of emerging AI technologies and best practices to support continuous innovation ...

Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Team working Patience Excellent Work Ethic Microsoft Windows 7,8,10,11 Qualifications English GCSE, grade A*-C/9-4 (Essential) Maths GCSE, grade A*-C/9-4 (Essential ...

begin a career in IT while working towards a recognised apprenticeship qualification. Role Provide first-line IT support Log and resolve support tickets Support Microsoft 365 users Set up and maintain IT equipment Escalate issues where required Configure cloud services Training An apprenticeship includes regular training with a college ...

care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative Leadership Adaptable Passion for Data Competent in Microsoft Office Excel Qualifications English GCSE, grade C/4 + (Essential) Maths GCSE, grade C/4 + (Essential) About the Employer RENAULT U.K. ...

activities within operational and project teams. Role The role will provide experience in the following areas: Use of IT systems such as Microsoft, Google and Power BI. Stakeholder management for IT requirements. Maintaining documentation in line with GDPR and ISO requirements. IT techniques such as report generation from Power ...

level network administration may be required, such as setting policies and group permissions Performing server backups where required Administration of cloud services such as Microsoft 365 and Google Workspace Assisting with structured cabling and network infrastructure installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with ...

production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables ...

skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Familiarity with Microsoft 365 Windows 11 operating system Motivated Positive attitude Passion for ICT Hardware and software Troubleshooting Basic knowledge of networking Qualifications English GCSE, grade C/ ...

will learn how to work with business stakeholders, understand data requirements and produce clear, accurate insights using modern data tools – primarily within the Microsoft ecosystem. The successful candidate will be enrolled onto a Level 4 Data Analyst course, providing a structured pathway towards professional qualification. Training Training towards Level ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping documentation ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping documentation ...

parties are regularly updated on progress To provide support to the companies’ desktop solutions and management of active directory, user maintenance processes and Microsoft Office products Liaising with the Operational Support team as required to facilitate onsite systems and support activities. To assist with User Acceptance Testing of systems ...

technical skills in a modern, forward-thinking IT environment. Role Service Desk Operation • Provide first-line technical support i.e. (accounts, MFA, connectivity, AV, devices, Microsoft 365/Office 365, Operating Systems, for Cardinal Newman College, Lancaster University School of Mathematics (The Rigby Education Trust) or any other identified establishment ...

Available 1 Closing Date Friday, 24th April 2026 Start Date Monday, 11th May 2026 Desired Skills Attention to detail Organisation skills Problem solving skills Microsoft Office Interest in data Strong communicator Professional and approachable Prioritising multiple tasks Able to adapt to change Collaborative and respectful Proactive Accountable Qualifications English ...

policies, processes and procedures mandated by the company Training Information Communications Technician Level 3. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

Troubleshooting common IT issues within agreed service levels Configuring laptops, desktops and mobile devices Installing software and ensuring devices remain secure and operational Supporting Microsoft systems, hardware setups and documentation tasks Occasionally attending customer sites alongside experienced engineers Training 90% of QA apprentices secure permanent employment after completion. This ...

users needing technical support Identify, log, and resolve basic technical issues relating to software, hardware, and networking Provide support for common applications such as Microsoft Office, email clients, and web browsers Assist in setting up, configuring, and troubleshooting end-user hardware like desktops, laptops, and printers Escalate issues that ...

Support the procurement and disposal of IT equipment in line with council policies Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

experience in: Responding to IT support requests and troubleshooting issues Installing, configuring, and updating software and hardware Supporting users with digital tools such as Microsoft 365 Maintaining accurate records of IT support activities Learning basic networking, security, and device management Managing user accounts and permissions Identifying and escalating more ...

Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Team working Creative Initiative Able to work individually Able to multitask Microsoft Office knowledge Time management Qualifications English GCSE, grade A*-C/9-4 (Desired) Maths GCSE, grade A*-C/9-4 (Desired) About ...