2 of 2 Apprenticeship Network Monitoring Jobs in the UK

them Liaise and manage support calls logged Resolve any general IT issues within the company Maintain and support internal telephone systems, printers and network Demonstrate effective communication skills with all users to understand and diagnose technical issues Working both under own initiative and as part of a team … troubleshoot IT issues through our helpdesk system and directly with employees Proactive server and desktop monitoring Daily network monitoring Daily backup monitoring Server support and maintenance task management Server/Desktop OS and hardware installation Provide out of hours support where required Training Information Communications Technician ...

common IT issues Assist with software installation, configuration and basic system checks Contribute to IT documentation, including simple guides, asset lists and troubleshooting notes Network Fundamentals (Supervised): Observe routine network monitoring tasks across LAN, Wi‐Fi and VPN systems Assist with diagnosing basic connectivity and performance issues … Learn about switches, routers, firewalls and other network hardware as part of your development Projects & Operational Support: Participate in small project activities, such as device rollouts and hardware refresh programmes Support engineers with on‐site tasks including equipment setup, testing and installation work Continuous Improvement & Collaboration: Suggest improvements ...