THORNTON HOUSE, CEMETRY ROAD, STOKE ON TRENT, STAFFORDSHIRE, England
ARC I.T. SOLUTIONS LTD
career progression and personal development. We believe in developing all members of the team - you will have our full support. Role Assist in the installation, configuration, and maintenance of network hardware and software Monitor network performance and troubleshoot issues to ensure optimal operation Support the rollout of new networking solutions and upgrades Maintain documentation of network configurations … processes, and procedures Work with senior engineers to perform routine network maintenance and upgrades Respond to network-related incidents and service requests Assist in maintaining networksecurity by implementing firewalls, VPNs, and access controls Collaborate with other IT teams to ensure seamless system and application integration Stay up to date with industry trends and emerging technologies … Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning. Apprenticeship Standard Information communications technician (level 3) Training Provider ALTHAUS DIGITAL LIMITED Working Week Monday - Friday 9:00am - 5:30pm. (1-hour unpaid lunch break included More ❯
as part of a supportive team. Key Responsibilities: · Provide first-line support for IT issues and service requests via the central helpdesk. Install, configure, and maintain hardware, software, and network systems. Monitor and maintain networksecurity, ensuring compliance with data protection and GDPR regulations. Set up new users, manage accounts, and remove access when staff or students … leave. Support the maintenance and repair of IT equipment, printers, and classroom devices. Assist with routine system backups and ensure network stability across the school. Provide technical assistance for audio-visual equipment and school events. Contribute to IT projects and upgrades across the Trust. Support cybersecurity awareness and promote safe digital practices among staff and students. Uphold safeguarding responsibilities More ❯
environment that values innovation, collaboration, and excellence. Role Provide first-line support for IT issues and service requests via the central helpdesk. Install, configure, and maintain hardware, software, and network systems. Monitor and maintain networksecurity, ensuring compliance with data protection and GDPR regulations. Set up new users, manage accounts, and remove access when staff or students … leave. Support the maintenance and repair of IT equipment, printers, and classroom devices. Assist with routine system backups and ensure network stability across the school. Provide technical assistance for audio-visual equipment and school events. Contribute to IT projects and upgrades across the Trust. Support cybersecurity awareness and promote safe digital practices among staff and students. Uphold safeguarding responsibilities More ❯
triage and support for all ICT issues in the school, implementing fixes where possible, and escalation to senior colleagues where required. The schools systems comprise of a primarily windows network, with a Dell/Extreme networking core and wireless infrastructure with an embedded Microsoft cloud services ecosystem. You will be a key member of the team to be part … issues, where possible. The ideal candidate will have a passion for IT and strong IT skills. Key responsibilities of the role: To help ensure ICT systems/facilities and network throughout the Academy is fully operational and effective for all stakeholders. To help ensure the Academy has a secure, efficient, and resilient network infrastructure. To provide first line … of their technical issues. To provide general technical support or training to staff and learners. Support is provided to learners in their use and application of ICT. To ensure networksecurity, user groups and password systems are maintained. To install software and/or hardware taking licensing into consideration. To ensure maintenance of industry standard and educationally bespoke More ❯