2 of 2 Apprenticeship Salesforce Jobs in the UK

Providing first contact technical and email support of our bespoke TMS software Follow agreed triage, incident, and service request procedures in accordance with service levels and prescribed standards Utilise Salesforce Service Cloud ticketing system while fulfilling service requirements Provide timely customer feedback Communicating with customers regularly with regard to their incident/problem/change request Maintain a high-quality More ❯

and fit for purpose. Role Provide IT support for healthcare staff across clinical and administrative departments. Troubleshoot and resolve issues related to desktops, laptops, printers and operating applications (eg, Salesforce, Jotform). Support and develop the systems used by clinicians. Assist in the deployment, configuration, and management of operating systems, enterprise applications, and endpoint devices. Utilise systems management tools such More ❯