2 of 2 Apprenticeship Security Patching Jobs in the UK

at Baltic Apprenticeships. A Typical Day in the Job: First-line support for PC and laptop issues Resetting passwords, configuring multi-factor authentication (MFA) Assisting with software updates and security patching (often via PowerShell) Learning to build and configure PCs from scratch, including installing and setting up operating systems Exposure to switches, servers, and networking devices as you … via tools like Microsoft 365, TeamViewer, Event Viewer, and Task Manager Working with our ticketing system (ConnectWise Manage) to log, resolve, or escalate IT issues Assisting with firewall and security policy configurations Supporting device and network upgrades Working across cloud platforms including Microsoft Azure, Office 365, and our bespoke cloud solution Full training and support will be provided by More ❯

including printers, routers, switches, and RAM Configure VLANs and support network device setup and maintenance Install and update operating systems, office suites, and software packages Apply regular system updates, security patches, and driver installations through remote management tools Respond to support tickets and technical queries across multiple channels phone, email, messaging, and video Provide timely first-line support for … interpret technical documentation such as knowledge base articles, vendor specs, and network diagrams Contribute to meeting SLA targets, including a 15-minute response time Participate in the implementation of security measures such as MFA, antivirus configuration, group policies, and encryption Gain exposure to and support the rollout of a new cloud-based virtual desktop infrastructure Use PowerShell and other More ❯