2 of 2 Apprenticeship Unified Communications Jobs in the UK

hardware and software faults, log customer queries, escalate complex issues to Engineers, assist with hardware builds, install and deploy hardware and software, and support unified communications deployment. Role As a potential WHL ICTS Support Engineer, your list of tasks will include: To supply 1st Line Support … logging customer queries, escalating complex queries to Engineers. Assist in the build of hardware, install and deploy hardware and software, assist with the unified communications deployment. Take 1st Line Calls Fault diagnosis on hardware and software Communication both written and orally - relaying complex queries to seniors Build ...

line with procedures Use basic scripting to execute the relevant tasks for example PowerShell, Linux Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times Use a range of Cabling or Connection equipment in line with technical requirements for example physically or remotely … through, for example cabling and connecting equipment Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements Training Information communications ...