communication skills, and a strong customer service mindset. If you have a natural problem-solving ability and a desire to learn and grow in the IT field. Role Activedirectory administration, setting up domain users and email Adding new users to the current IT system and setting up appropriate security groups for them Liaise and manage … September 2025 Start Date Monday, 13th October 2025 Desired Skills Communication skills Organisation skills Team working Initiative prioritise support issues Windows 7/8/1 Knowledge of ActiveDirectory Understanding of DNS/DHCP Understanding of IT security Understanding of networking About the Employer CLIENT FIRST SOLUTIONS LIMITED At Client First Solutions, we provide custom More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Baltic Apprenticeships
Main Responsibilities: Efficiently and accurately process new starters, leavers, and movers, ensuring laptops and PCs are fully set up for end-users. Diligently maintain and update systems, including ActiveDirectory, to ensure good housekeeping practices. Contribute to a variety of assignments and mini-projects, helping to drive key initiatives to completion. Stay up-to-date with … monitor connectivity, and cyber security elements such as BitLocker and Endpoint Security. Software: Office 365, Microsoft Office Suite, Defender for Endpoint anti-virus software, Teams, and more. Systems: ActiveDirectory, Service Desk Plus ticketing system, meeting room conference call solutions, and meticulous documentation. Customer Experience: You will develop strong communication skills by dealing with colleagues face More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
data security, including network security and antivirus measures Identify and resolve common software and hardware issues. Monitor system backups and assist with disaster recovery processes. Gain experience managing ActiveDirectory, user accounts, and permissions. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14526.20 per annum … Qualification or Experience in office 365/Cisco Experience in customer service or technical support (e.g. part-time, volunteering, or school-based roles). Knowledge of Office 365, ActiveDirectory, or Cisco systems. Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry More ❯
Employment Type: Advanced apprenticeships, Part Time
able to prioritise tasks. Able to work independently and as part of a team. A calm, helpful, and customer-focused approach. Microsoft 365, Microsoft Office, and basic networking. ActiveDirectory and Adobe Creative Cloud. Hardware assembly, maintenance, or upgrades. AV equipment setup and video editing. Training Your training plan: All training will be delivered online by More ❯
able to prioritise tasks Able to work independently and as part of a team A calm, helpful, and customer-focused approach Microsoft 365, Microsoft Office, and basic networking ActiveDirectory and Adobe Creative Cloud Hardware assembly, maintenance, or upgrades AV equipment setup and video editing Training The successful candidate will obtain a Level 3 IT Solutions More ❯
printers, routers). Apply software updates and security patches. Monitor antivirus and backups. Help users understand and use software tools. Set up new user accounts and permissions (e.g., ActiveDirectory, Microsoft 365). Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills More ❯
equipment. Support the maintenance and monitoring of network systems, including switches, routers, firewalls, and wireless access points. Help manage user accounts, permissions, and access rights in Microsoft 365, ActiveDirectory, and other core systems. Ensure IT security best practices are followed, including software patching, antivirus management, and regular backups. Document IT processes, troubleshooting steps, and asset More ❯
Ross-On-Wye, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Information Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Perform password resets for users. Manage accounts using Windows Active Directory. Administer user access and permissions via the Office 365 Admin Portal. Act as first-line triage for IT issues: resolve or escalate as necessary. Install, configure and upgrade More ❯
Employment Type: Advanced apprenticeships, Work From Home
issues. Log, prioritise, and update tickets in the service desk system. Escalate complex incidents to senior engineers within SLA timeframes. Assist with hardware/software setup, Office 365, ActiveDirectory, and VPN support. Monitor systems and report issues to senior staff. Collaborate with Tier 1 & 2 teams and maintain documentation. Develop skills through structured training, workshops More ❯
Birkenhead, Merseyside, North West, United Kingdom
Baltic Apprenticeships
end managed services that cover every corner of IT: 1st line IT support for day-to-day issues Hardware and software supply, installation, configuration, and maintenance Networking and ActiveDirectory management Broadband and connectivity solutions VoIP telephone systems to keep teams connected Cybersecurity best practices to keep systems secure Endpoint management tools that monitor, protect, and More ❯