ICT Apprentice
- Hiring Organisation
- STRING COMPUTER SYSTEMS LTD
- Location
- 4 B Navigation Way, Ashton on Ribble, Preston, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
leading Microsoft-focused Managed Service Providers. As an Apprentice IT Support Technician, you will work across a wide range of technologies including Microsoft 365, Azure, Windows, networking, cybersecurity and cloud services. Role Provide first-line technical support to clients via telephone, email and remote support tools. Log, update … manage support tickets within the service desk system. Diagnose and resolve straightforward hardware, software and Microsoft 365 issues. Escalate more complex issues to senior engineers, providing clear and accurate information. Assist with the deployment of new devices, software and cloud services. Build and maintain excellent relationships with customers ...