2 of 2 Apprenticeship IT Engineer Jobs in the UK excluding London

Desktop support (remember you are the voice of our company, and the first interaction point with our clients). Role As a First Line IT Engineer you will: Provide fist line IT support Monitor Network & Server infrastructure Taking phone calls on the service desk, handling service portal … tickets and emails Providing remote and on – site IT support where required Responding to system failures in a timely manner Creating and maintaining procedures for new and existing processes Troubleshooting customer technical faults and driving fault resolution Being able to look for solutions when hitting obstacles before escalating Maintaining ...

This role is a fantastic entry point for a career in IT, offering exposure to the latest technologies and real-world experience from day one. Role Key Responsibilities: Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to the L3 IT Solutions Technician standard Field … strong customer relationships, handle escalations, and ensure a high level of customer satisfaction Commissioning Solutions: Work on the delivery and implementation of high-end IT systems Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business Essential Skills: Passion for IT: An interest in IT ...