2 of 2 Apprenticeship IT Support Engineer Jobs in the UK excluding London

As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over … the phone and via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs. Prioritising and managing your workload effectively. Meeting key performance targets and service standards. Contributing to process and technical improvements. … Friday, 9am - 5:30pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 12th August 2025 Start Date Tuesday, 19th August 2025 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯

Jupiter IT Solutions is looking for a motivated and enthusiastic IT Support Engineer Apprentice to join their dynamic team. This is a fantastic opportunity for someone with a passion for IT and technology to gain hands-on experience in a busy support environment while working towards a recognised qualification. Role Answering and logging IT … logs Building and configuring PCs Installing new PCs and integrating them into client networks Conducting PC health checks and basic maintenance Preparing reports on helpdesk activity and performance Performing IT admin tasks such as password resets and user account setup General administrative and office duties including greeting visitors and keeping the workspace tidy Completing additional tasks as directed by … management Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in mathematics Level 2 Functional Skills in English You will be required to attend a half-day session at the training centre per week where you will work towards any functional skills More ❯