Apprenticeship Inclusion and Diversity Jobs in the UK excluding London

1 of 1 Apprenticeship Inclusion and Diversity Jobs in the UK excluding London

Customer Service Apprenticeship L3

University of Greenwich, Drill Hall Library, Medway Campus, Maritime North Road, Gillingham, Chatham, England
UNIVERSITY OF GREENWICH
This is an apprenticeship role leading to a level 3 qualification (A-level equivalent). The staff member will collaborate with experienced colleagues to gain in-depth understanding and experience of customer support within an academic library. Role The apprentice will be working primarily on the library floor, this campus-based post acts as a first point of help and … advice for library users, helping them access and use our extensive range of printed and electronic resources. Duties include managing the library environment, ensuring health and safety procedures are observed, ensuring students observe the Library Code of Conduct, liaising with security, reporting, and progressing maintenance issues and defects relating to the building, its environmental controls and equipment on all floors. … You will contribute towards staffing the library Help Desk and Reception desk, other service points and front-line duties as required. As part of the library team, you will assist in the delivery of a high quality, customer focused library and open access IT services, which support the teaching and learning, and research activities of the University as well as More ❯
Employment Type: Advanced Apprenticeship
Salary: £20,948 a year
Posted:
Inclusion and Diversity
the UK excluding London
10th Percentile
£25,990
25th Percentile
£34,448
Median
£49,000
75th Percentile
£61,250
90th Percentile
£79,400