1 to 25 of 35 Apprenticeship Microsoft 365 Jobs in the UK excluding London

as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Level 3 apprenticeship eventually leading to Microsoft and Azure certifications. Role Logging and triaging tickets (phone/email) New laptop/desktop setups 1st line support tickets Workbench jobs IT documentation Training Why choose our Azure … Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people … on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365 More ❯

migration projects including email, data, and system transitions Configure and install operating systems, applications, and updates Participate onsite in customer hardware replacements and IT infrastructure projects Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi) Set up and support client hardware including desktops, laptops … and mobile devices Maintain and troubleshoot printers and multifunction devices Assist with industrial data acquisition and process monitoring systems Required Qualifications/Skills: Fundamental knowledge of Microsoft 365 and Windows operating systems Understanding of basic networking concepts (IP, DNS, DHCP, routers, switching) Excellent communication and customer service skills Strong desire to learn new technologies and improve skills … independently and as part of a team Flexible and adaptable to changing priorities Strong attention to detail and organisational skills Preferred Qualifications/Skills: IT certifications (CompTIA A+, Network+, Microsoft Certified) Experience with hardware troubleshooting and repair Experience providing IT support to family or friends Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full More ❯

Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. To be confirmed More ❯

Installing IT equipment and structured cabling systems Handling incoming calls and logging service requests in the CRM system Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. Once the apprenticeship More ❯

order. Log any issues found within the IT helpdesk and manage their resolution. Administer critical background admin applications. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

senior team members. Other duties: Undertake any other duties as necessary to ensure the IT department operates effectively. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

while learning to log and escalate support tickets using AAGs internal systems. They will gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft 365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and … documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks. Configure and test new IT equipment including desktops, peripherals, routers, and software such as Microsoft Office and operating systems. Gain foundational knowledge in networking, cloud services (e.g., Microsoft 365), and be introduced to tools like TeamViewer and basic scripting over time. More ❯

contact for IT queries (via phone, email, and service desk system). Log, prioritise, and track support requests using the HALO ITSM platform. Troubleshoot common IT issues (password resets, Microsoft 365, Teams, SharePoint, Windows, printers, etc.). Escalate more complex issues to second-line support. Assist with onboarding new staff, including setting up equipment, accounts, and delivering … improvements to the IT knowledge base. What you’ll learn: Hands-on experience in ICT support and customer service. The opportunity to work alongside experienced ICT professionals. Knowledge of Microsoft 365, Active Directory, Teams, SharePoint, and more. Skills in troubleshooting, communication, and IT operations. A Level 3 ICT Apprenticeship qualification, with full support from your training provider. More ❯

qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and … tasks and support system configurations. Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft 365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). … Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Youll More ❯

Work With: Networking: TCP/IP, VLANs, DNS, NAT, Firewalls, VPNs Infrastructure: Cabling, Wi-Fi, CCTV systems Windows Server: Hyper-V, Active Directory, file shares Linux Server basics Office 365: User administration, Exchange, SharePoint Windows 10/11: Upgrades, antivirus, Office 365 applications Skills and Qualities We’re Looking For: A genuine interest in IT and … From this you will gain knowledge to have a career as an IT technician, applications technician and much more Future options to complete further training in specific subjects, e.g. Microsoft 365, Networking which can lead careers such as Network Engineers, SOC Engineers, cloud Technician Apprenticeship Standard Digital support technician (level 3) Training Provider CORNWALL COLLEGE Working Week More ❯

communication skills with the ability to explain technical concepts in simple terms Organised and methodical approach, capable of prioritising multiple tasks in a busy, fast-paced environment Knowledge of Microsoft Windows 10 and 11, Microsoft 365, and Apple iOS devices Proactive team player with the ability to take ownership of tasks, see them through to completion More ❯

SLAs Carrying out password resets, creating new accounts, and managing group access levels through account audits Performing weekly device health checks, software updates, and system monitoring using tools like Microsoft Intune and Task Manager Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers Supporting secure network operations, including Wi … Fi configuration (TP-Link), patch management, and resolving connectivity issues Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms Following technical documentation, including network diagrams and policies, and maintaining records via SharePoint and Microsoft Office tools Using basic scripting (e.g. PowerShell) to automate tasks or fix minor system inconsistencies More ❯

SLAs. Carrying out password resets, creating new accounts, and managing group access levels through account audits. Performing weekly device health checks, software updates, and system monitoring using tools like Microsoft Intune and Task Manager . Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers. Supporting secure network operations, including … Wi-Fi configuration (TP-Link), patch management, and resolving connectivity issues. Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms. Following technical documentation, including network diagrams and policies, and maintaining records via SharePoint and Microsoft Office tools. Using basic scripting (e.g. PowerShell) to automate tasks or fix minor system More ❯

on role that combines IT support, installation, and administration - ideal for those who thrive in fast-paced environments. Role Supporting and installing Windows PCs Windows Servers, printers, routers, and Microsoft 365 Assisting with broadband, routers, switches Wi-Fi access points and data cabling Getting involved in telephony - supporting and administering mobile fleets, landline, and hosted systems Learning More ❯

Fault finding desktop, laptop and servers at both a hardware and operating system level Helping our clients with their IT problems via email, telephone and remote-control tools Office 365 and Active Directory user and systems management Installation, configuration and maintenance of various cloud systems such as anti-spam, firewall, DNS and email services Training Information Communications Technician More ❯

IT policies, compliance requirements, and data protection standards What You’ll Bring: Proven experience in first-line IT support or a similar technical role Strong knowledge of Windows OS, Microsoft 365, and fundamental networking principles Awareness of **cybersecurity best practices** and incident response Excellent communication skills with a customer-first approach. Ability to prioritise tasks and stay More ❯

common operating systems (Windows, macOS, ChromeOS) Understanding the role of an IT helpdesk and ticket management Device lifecycle basics, setup, support, and decommissioning Introduction to software like Google Workspace, Microsoft 365, JAMF, PaperCut, and Meraki WiFi Learn foundational networking concepts (e.g., TCP/IP, VLANs, DNS) Safeguarding Responsibilities: To know the identity of the School’s Designated More ❯

manner, resolving tickets where possible and escalating where necessary Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems Software installation, such as Office365, firewalls and anti-virus Some lower level network administration may be required, such as setting policies and group permissions Performing server backups where required Administration of cloud services such as … Microsoft 365 and Google Workspace Assisting with structured cabling and network infrastructure installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive More ❯

Hardware imaging using the MDT platform, Windows 11 Operating Systems, docking stations, monitor connectivity, and cyber security elements such as BitLocker and Endpoint Security. Software: Office 365, Microsoft Office Suite, Defender for Endpoint anti-virus software, Teams, and more. Systems: Active Directory, Service Desk Plus ticketing system, meeting room conference call solutions, and meticulous documentation. Customer Experience More ❯

with technology that makes a difference. Role Providing technical support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting More ❯

ASSIST LTD Reform IT is a Cheltenham-based Managed IT Service and Security provider with over 250 years of combined experience. They offer tailored IT support, cybersecurity, cloud solutions, Microsoft 365, and Apple consultancy. Their mission is to simplify tech for businesses, boost productivity, and enhance security through expert guidance and reliable service. More ❯

routers). Apply software updates and security patches. Monitor antivirus and backups. Help users understand and use software tools. Set up new user accounts and permissions (e.g., Active Directory, Microsoft 365). Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in Mathematics More ❯

experience working alongside skilled professionals, building valuable knowledge to launch your IT career. Beyond core support tasks, you'll explore on-premise networking, server systems, cloud platforms like Office 365, Azure, and AWS, and advanced CAD/DNC solutions used in manufacturing. You'll also have the chance to travel across our UK sites in Derby, Alcester, and More ❯

IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. You willalso work towards two specialist modules which are Confident Communication - Customer Service Fundamentals and a Microsoft 365 Fundamentals module. A Typical Day in the Job: PC Assembly: Build custom PCs according to customer specifications, ensuring the highest level of quality and performance. Testing and More ❯

network issues using tools such as Wireshark, UniFi, and SonicWall. Deliver end-to-end configuration and support of client networks across a variety of environments. Provide technical support for Microsoft 365 and related services. Assist with email security solutions, including Barracuda Email Security. Desired Qualities, Skills and Knowledge Strong motivation and willingness to learn. Genuine passion for … with attention to detail. Proficient computer skills (previous IT or networking exposure is beneficial). Any experience in a customer-facing role would be an advantage. Exposure to Office 365 or basic networking knowledge is desirable. Grades required - Maths 4/C, English 4/C Salary, Hours & Benefits £18,000 £20,000 per annum. 37.5 hours per More ❯