1 to 25 of 26 Apprenticeship Microsoft 365 Jobs in the UK excluding London

busy Managed Service Provider (MSP) environment, supporting customer networks, cloud services, and IT infrastructure. The role will provide hands-on experience in networking, Microsoft 365, cyber security, and technical support while working alongside experienced engineers. Role Provide 1st Line technical support to customers via phone, email … remote support tools. Troubleshoot and resolve network, connectivity, hardware, software, and Microsoft 365 related issues. Assist with the installation, configuration, and maintenance of routers, switches, wireless networks, and firewalls. Monitor customer networks and infrastructure, escalating issues where necessary. Log, update, and manage support tickets within the service ...

finish Speaking with customers in a professional and helpful way Investigating problems using internal notes, documentation and online resources Learning how to troubleshoot Microsoft 365, Outlook, Teams, OneDrive and SharePoint Supporting Windows PCs, laptops, printers and mobile devices Helping with user account setup, password resets and permissions … on. What You Will Learn: This apprenticeship will give you a broad foundation in business IT support. You will have the opportunity to learn: Microsoft 365 administration Outlook, Teams, SharePoint and OneDrive support Windows device troubleshooting Networking fundamentals Ethernet and fibre cabling Wi-Fi troubleshooting Cloud services ...

troubleshoot business-critical applications Assist in IT projects, upgrades, and technology rollouts Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

issues to senior team members Maintain accurate documentation of support activities and solutions Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

team, sharing knowledge and updates Support IT projects and attend training as required Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

either resolution of or updating on progress of their outstanding incidents/requests Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

procedures Provide onboard training for new staff and other application training as necessary Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

desktop system within the office network are appropriate and are being followed Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

provide support with general administration tasks to business support teams as needed Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

notifications and service failure updates, user training and ‘how to’ information and guidance Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

hiring an AI and Automation Apprentice to train alongside experienced Microsoft consultants on real client work. You'll be building AI-powered applications and automating client operations across the Microsoft Azure & M365. Modern Microsoft AI tooling sits at the heart of how we deliver, from Copilot Studio … work alongside the Chief Technology Officer, Principal Consultants and Lead Consultants to deliver and operationalise AI solutions using Microsoft technologies. AI Solution Development, M365 Platform Design and Transformation: Build Power Apps, Power Automate flows, Power Pages and Copilot Studio agents that automate manual processes Integrate Copilot with Line ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. Role … skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Proactive Strong time management Willingness to learn IT experience M365 and Windows OS Independent working Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade 4/C (Essential) About the Employer WELCOMM COMMUNICATIONS ...

update incidents and service requests using ITSM tools (Service Now) Support device setup, configuration, and deployment (laptops, desktops, mobile devices) Assist users with Microsoft 365, collaboration tools, and business applications System Stability & Resilience: Support monitoring of IT systems to ensure uptime and performance Assist in routine maintenance … Participate in security monitoring and basic incident response Promote awareness of cybersecurity across the organisation Cloud Systems: Support administration of cloud platforms (e.g. Microsoft 365, Azure) Assist in user provisioning, license management, and cloud-based services Help monitor performance and availability of cloud applications Testing & Problem Solving ...

support to users by responding to queries, logging issues, and resolving routine technical problems. Support the setup and maintenance of user accounts across Microsoft 365, Active Directory, and other core systems. Assist with laptop and desktop setup, software installation, and basic troubleshooting of devices and applications. Help … manage Microsoft 365 services, including email, Teams, SharePoint, and OneDrive. Monitor system alerts, perform routine updates, and support general IT maintenance tasks. Work with external suppliers by raising support tickets and tracking progress where needed. Contribute to maintaining accurate records, including asset information and support documentation Training ...

suggesting fresh new ways to keep users engaged with Agency Pilot CRM Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital … support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications. 90% of QA apprentices secure permanent employment after completing: this ...

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

keep abreast of technical developments of operational & technical importance to the business and customers Provide technical support and assistance to end-users regarding Microsoft 365 and Azure Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware … solving skills Analytical skills Team working Patience Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer AXON-IT.COM LTD Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With ...

different functional teams we provide services from provision of desktop devices and support, internet and wi-fi connectivity, cloud-based server infrastructure, identity management, Microsoft 365 services, cyber security, application development and project management. ...

Role Provide first-line technical support to clients via phone, email, and remote tools. Assist with troubleshooting issues related to: Windows desktops and laptops Microsoft 365 Networking (Wi-Fi, routers, switches) Printers and peripherals Help with onboarding new users, devices, and services Support senior engineers with installations ...

support of college-owned devices, including desktops, laptops, tablets, and mobile phones. Develop working knowledge of enterprise IT systems, infrastructure, and cloud platforms (e.g. Microsoft 365, identity and access management, and cloud storage solutions). Assist with the installation, configuration, and deployment of IT equipment and software. ...

systems • Maintain user accounts, passwords and IT documentation • Help troubleshoot hardware, software and connectivity issues • Support cloud-based systems such as Microsoft 365 and remote access tools • Assist with cyber security best practices and system updates • Learn and follow company procedures, health and safety, and data protection ...

switches, routers, and AV devices Communicate effectively with client IT departments to support network and firewall configurations Maintain internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping ...

work scheme JOB REQUIREMENTS Familiarity with operating systems (Microsoft, iOS and Android) Basic knowledge of cloud platforms (Microsoft Azure/Office 365) Awareness of security practices and protocols Willingness to collaborate and adapt in a team-oriented environment Good customer service skills Work towards obtaining … full driving license Fault-finding and troubleshooting skills Logical and thorough in approach to incidents and requests Work towards completing and passing the required Microsoft certifications in line with the requirements of the apprenticeship scheme Familiarity with Microsoft Office Applications Laptop builds and configuration Familiarity with tablet ...

networking structures and methods It would be desirable to have: Knowledge of Windows Server 2016/2019 Active Directory Experience of supporting MS Office 365, OneDrive and SharePoint Experience with remote support software Understanding of virtualisation, preferably with some experience of Microsoft HyperV and/or VMware ...