IT Support Apprentice
- Hiring Organisation
- Oaklands Catholic School
- Location
- Stakes Hill Road, Waterlooville, Hampshire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
responsibilities of the IT Apprentice are: IT Support & Troubleshooting •Provide first-line technical support to staff and students •Diagnose and resolve hardware, software, and network issues •Log, update, and monitor support tickets using the IT service helpdesk system •Set up new user accounts and manage access permissions under supervision … maintenance of desktops, laptops, mobile devices, and peripherals •Help manage asset inventories of IT equipment •Perform routine maintenance, including software updates and hardware checks Network & Systems Support •Support the team with basic network monitoring and troubleshooting •Assist in maintaining servers, backup systems, and cloud-based services (e.g. ...