2 of 2 Apprenticeship Patch Management Jobs in the UK excluding London

urgent and critical. Capture tasks, document and store them in the knowledgebase. Utilise the tools available to log incidents, monitor devices and use the patch management system. Problem-solving - to be able to break a problem down and reach a fix. To allocate incidents to 2nd line Support … problems with infrastructure elements and look to achieve a high percentage of first-time fixes. Present a positive image and thereby help users and management to have confidence in the IT service. To identify repeat incidents and recommend the appropriate actions to management, such as training, improvements in More ❯

be assisting with onboarding and IT inductions for new joiners, ensuring they are comfortable with Frontier’s systems and tools. You will support the management of hardware and software, including updates and upgrades. You will also be involved in managing meeting room technology, ensuring smooth operation of video conferencing … to participate in testing and implementation of new systems and solutions You will support with network maintenance, cabling, and connectivity improvements and assist with patch management and software licensing compliance. Work with external vendors and suppliers to resolve issues and optimise performance Travel and On-Site Support: Provide More ❯