SLA across all schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactivemaintenance for IT systems and software Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective more »
326 - 338 Molesey Road, Walton-On-Thames, Surrey, England
IRON DOME LTD
as well as basic support for server applications such as Microsoft email and Database applications Respond to alerts from our monitoring system to provide proactivemaintenance, resulting in less outages and downtime for our customers Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure more »
During your apprenticeship, you will: Understand and have exposure; to all the components that make up an enterprise level cloud deployment. Learn all the proactive activities required to ensure key business systems and services are running optimally, preventing, or reducing the likelihood of, service impacting events. Assist in the … on-premises, system fails; you will be engaged to assist in the resolution of the incident. Contribute to the team’s responsibilities in delivering proactivemaintenance activities including Operating System OS Patching and Business Continuity Testing. Collaborate with other team members to support the delivery of changes to more »
Zephi Limited, Suite D, Hawkesyard Hall, Rugeley, England
ZEPHI LIMITED
/C (Essential) About the Employer ZEPHI LIMITED Zephi IT Solutions provide a range of fully managed IT services and technology solutions including proactivemaintenance, 24/7 IT support, network administration technology and software consulting. Our aim is to know your business inside out so we can more »
where necessary Providing IT support to employees and students in a first and second-line capacity Resolving IT incidents Conducting standard IT changes Conducting proactive and reactive maintenance, including asset management audits To ensure that IT security implications are fully prioritised, whether arising via BAU, incidents, service requests more »