2 of 2 Apprenticeship Support Assistant Jobs in the UK excluding London

Respond to IT support requests via email, phone, or ticketing system in a timely and professional manner. Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, and peripherals. Role To support the team in delivering IT services that meet the needs of both internal and external customers, in line with the company’s requirements. To support … apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group. finding relating to their allocated IT equipment and with their understanding of Company hardware and software. To work collaboratively with team … apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group. Potential for a full-time position upon completion. Apprenticeship Standard Information communications technician (level 3) Training Provider CHESTERFIELD COLLEGE Working Week More ❯

Providing technical IT support to all customers, taking action regarding the enquiry, including investigation and prioritisation to resolution, or passing to appropriate colleagues. Investigating incidents and assisting in the implementation of identified solutions, e.g. installing hardware/software to meet customer requirements as instructed. Role Answering varied and sometimes difficult queries, providing advice and solutions. Being proactive in identifying … people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an More ❯