including switch ports, Wi-Fi, and patching Work with cloud technologies like Microsoft 365, Wildix, UniFi, and cloud-based phone systems Use basic PowerShell scripting for batch updates and automation tasks Full training and support will be provided by your workplace Training Information Communications Technician Level 3 Apprenticeship Standard All training will be held at the workplace Following the More ❯
in this post will enable the post-holder to complete the Level 3 Digital Support Technician apprenticeship aligned to this role. Collaborate with internal teams to identify opportunities for automation and digital optimisation Gather and document user requirements to assist in the delivery of end-user focused products Design, build, and test Copilot Studio agents to automate routine tasks … and digital solutions Monitor agent performance and gather feedback to inform improvements Take responsibility for own continuous professional development (CPD) by keeping up to date with emerging AI and automation technologies and share insights with the team Contribute to internal communications and campaigns promoting digital adoption Apply relevant policies and legislation where appropriate, for example Information Governance and ICT More ❯
