2 of 2 Apprenticeship Active Directory Jobs in the West Midlands

Responsibilities: First-line support via phone, email, or ticketing system Troubleshoot hardware/software issues (PCs, printers, Windows, macOS, Microsoft 365) Manage user accounts, passwords, and security groups (Active Directory, Microsoft 365) Log support actions and contribute to knowledge base Assist with hardware/software setup and deployment Provide professional, friendly customer service Training Opportunity to More ❯

Support: Assist in maintaining school networks, servers, and Wi-Fi systems under guidance. Help monitor and update antivirus, patching, and backup solutions. Learn to manage user accounts through Active Directory and Microsoft 365. Support network connectivity and troubleshooting basic cabling or device issues. Collaboration & Learning: Work closely with senior engineers and the operations team to gain More ❯