3 of 3 Apprenticeship Customer Experience Jobs in the West Midlands

Technology sector. You will provide first line support including troubleshooting for Microsoft Dynamics 365 Business Central and Dynamics NAV/BC to a varied customer portfolio. You will be responsible for providing the customer with excellent customer service in line with Company Service standards and will ensure … contain as much information at first contact. You will work to Company Service Level Agreements and Key Performance Indicators providing a high level of customer service and professionalism. As part of the knowledge base process, you will author internal and external knowledge base articles for known issues, work arounds ...

This role combines customer service, reception, and business admin responsibilities, making it ideal for someone who enjoys interacting with people while developing valuable commercial and organisational skills. As the face of Gallagher, you will play a key role in creating a welcoming and professional environment. Role Welcome visitors, customers … guests to the Gallagher office in a professional and friendly manner Manage the reception area and customer experience facilities, ensuring they are well-presented at all times Escort visitors and assist with sign-in procedures where required Answer and direct incoming telephone calls professionally Support customer ...

Level 3 qualification. Knowledge areas Include: Marketing Methods, Principles and Practices for a Business Campaign Implementation and Management Strategic Marketing Communications and Copywriting Enhancing Customer Experience and the Customer Journey Research and Campaign Planning in Compliance with regulations and Legislation Integrating IT And Digital Tools You will … gain practical experience in sales, employer engagement, networking, digital marketing and relationship management while completing the Level 3 Multi-Channel Marketer Apprenticeship, with opportunities for future career progression (Opportunities to progress onto higher or degree level apprenticeship on successful completion). Apprenticeship Standard Multi-channel marketer (level 3) Training ...