7 of 7 Apprenticeship IT Support Jobs in the West Midlands

will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare … Cash Plan. Full UK driving licence essential. Role You will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with ...

Kick-start your IT career with Speller Metcalfe as a Trainee IT Support Apprentice. You’ll support colleagues with everyday tech, Microsoft 365, laptops and devices while gaining real hands-on experience in a friendly, forward-thinking construction business. Role Respond to IT requests … Teams and the ticketing system. Log and resolve first-line incidents, escalating more complex issues when needed. Set up laptops, monitors and mobile phones. Support Intune enrolment, Autopilot builds, Microsoft 365, Windows, printers, Wi-Fi, VPNs and user accounts. Maintain asset records and support starter and leaver processes. ...

will join our internal IT team and help provide practical technology support across Corstorphine & Wright’s studios. You will gain hands-on experience preparing and deploying devices, supporting new starters, maintaining IT assets and helping colleagues with everyday technology. Role Device deployment, configuration and refresh activities … starter and leaver technology processes Asset management, stock control and inventory maintenance Desk moves and workstation setup Mobile device and peripheral support Meeting room and collaboration technology support Printer support and troubleshooting User administration activities Documentation and knowledge base maintenance Support technology rollouts and improvement initiatives ...

About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification … learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact ...

Start Software develops specialist software used by organisations in the UK and internationally to manage environmental compliance. We are looking for an enthusiastic IT Support Apprentice who enjoys solving problems, learning new technology and helping people. Role Key Responsibilities: Respond to customer queries by phone and email … manage and update support tickets Investigate and resolve common software issues Help customers use Alpha Tracker and related applications Escalate complex issues to senior colleagues Test software updates and new features Assist with software upgrades and installations Create and update support documentation Maintain accurate customer records Work with ...

Break into IT, completely fo free, and be introduced to our award winning hiring network. Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more … learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply ...

contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service. Role Acting as first-line support for incoming incidents via phone, email, and ticketing systems Logging, categorising, and prioritising incidents accurately Providing basic technical support for: IT systems … line or third-line teams when required Communicating clearly with customers, keeping them informed of progress Maintaining accurate documentation and ticket notes Supporting general IT and operational tasks as required Training The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual ...