4 of 4 Apprenticeship Management Information System Jobs in the West Midlands

Are you passionate about data privacy and compliance? This exciting level 4 apprenticeship offers a unique opportunity to join the Information Management team and contribute to ensuring the Authority adheres to strict data protection and freedom of information regulations. Role Main responsibilities: Support the management of information requests under FOI … EIR and Data Protection legislation, ensuring compliance with relevant regulations and undertake effective file management Assist with the preparation of information for release and respond to requests under FOI and EIR legislation, in accordance with statutory deadlines Conduct and co-ordinate in a professional manner the delivery of specific data protection queries and requests within an … agreed timescale. Including where applicable, redacting relevant information and preparing information for release, following guidance, policy and procedures in line with data protection legislation Support and assist in the development, implementation, maintenance and reviewing of policies, systems and data to ensure compliance with all relevant information regimes and legislation, including cyber security To assist More ❯

Cyberspace Communication Specialists ensure the RAF remains at the cutting edge of technological advances, essential for the RAF to be able to communicate effectively and move information around safely and securely. You will work as part of a highly trained and technologically skilled workforce that will be responsible for a wide variety of tasks. Role You will work … providing the cyberspace systems that enable communications back to the UK effectively. Alternatively, you could be employed on an aircraft squadron, maintaining and supporting the aircraft’s mission support system that enables the aircraft to carry out its sorties. Another current role for your first tour is to work within an information Hub, where you will be … the first port of call for providing advice on software applications, information management and system administration, or repairing IT systems and installing software and hardware. Training On successful completion of the application and selection process, your apprenticeship will start with a 10-week Basic Recruit Training Course at RAF Halton in Buckinghamshire. The course is More ❯

abreast of the latest technologies. Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer help desk software Redirect problems to correct resource … Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and … we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance More ❯

Provide technical and application support to internal stakeholders via email, phone, video conferencing, and helpdesk systems. Monitor and maintain data quality within the CRM, ensuring all records and information are accurate, complete, and up to date. Create and manage views, filters, and saved lists in the CRM to support sales and marketing operations. Use tools such as Hunter … there are continuous revised guides and FAQs spaces in the staff vle for the team members to refer to. Document actions and maintain audit trails for issue resolution and system changes. Collaborate with the CRM provider, the Business Support team, and external stakeholders to research CRM capabilities, support system enhancements, troubleshoot issues, and implement new functionalities that improve … duplication and improve data accuracy. Manage and prioritise digital support tasks using ticketing systems, calendars, and project management tools. Support continuous improvement initiatives, including digital transformation and system enhancements. Maintain data security and confidentiality protocols while ensuring compliance with all TDM policies, procedures, and legal responsibilities, including safeguarding, ISO9001, Data Protection, Cyber Essentials, and confidentiality standards. Perform More ❯