3 of 3 Apprenticeship Management Information System Jobs in the West Midlands

provide 1st and 2nd line support to our users and their devices across the Europe region. Work is prioritised and managed through our ticketing system to enable a high level of service. You will also collaborate with the global team to deliver projects, such as system upgrades … Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels Diagnose, troubleshoot, and resolve IT issues relating to user devices, applications, and systems, escalating complex or unresolved faults ...

Support the MIS Manager with maintaining and developing data, reporting and management information systems. Through a structured apprenticeship, you will gain experience in data processing, reporting, automation and compliance, developing the technical and analytical skills needed for a successful MIS career within the Further Education sector. … systems and tools Assist in maintaining automation processes and tools Assist in maintaining other MI systems to support effective access and retrieval of information Contribute to the review and continuous improvement of MI systems, processes, and documentation. Support the MIS Manager in gathering, validating, structuring, and submitting mandatory ...

filters Check the functionality of all networking connections and active components - network cards,data outlets, patch leads, switches and routers Basic network user management: Create user accounts, change passwords and file sharepermissions Diagnose and report faults to product maintenance contractor when dealing with in warrantyissues Liaise with supplier … network Use IT help desk software for all IT related jobs Some additional working out of normal hours may be required where there are system problems. Time off in lieu will be given where this occurs. We have a total of 400+ networked computers and approximately 50 laptops ...