4 of 4 Apprenticeship Microsoft Jobs in the West Midlands

software deployment. Support vulnerability management activities to protect the business from external threats Lead the build, configuration, and rollout of new PC hardware and Microsoft 365 services to high company standards Asset Control & Peripheral Systems Maintain a rigorous hardware and software asset register through manual audits and automated tools ...

Artificial intelligence (AI) and Automation Practitioner qualification. Learners can gain these optional exams at the end of the programme: AWS Certified AI Practitioner Microsoft AI-900 Azure AI Fundamentals Microsoft PL-900 Fundamentals Awarding Body: Accelerate People Potential full-time position for the right candidate after completion ...

ticketing systems. Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to: Hardware (PCs, laptops, printers) Operating systems (Windows, macOS) Software applications (including Microsoft 365/Office) User Management: Assist with basic user administration tasks, such as: Setting up new user accounts Password resets Managing security group access within … Active Directory and Microsoft 365 Documentation: Accurately log support requests, actions, and resolutions within the ticketing system and contribute to internal knowledge base articles Hardware Setup: Assist with the preparation, installation, and deployment of new hardware and software for clients Customer Service: Provide a professional, friendly, and patient approach ...

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer ...