5 of 5 Apprenticeship Microsoft 365 Jobs in the West Midlands

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

Role Providing IT support to office and site staff, including setting up laptops, mobile devices, printers, and troubleshooting basic hardware and software issues Supporting Microsoft 365 systems including Outlook, Teams, SharePoint, and OneDrive, helping staff with file storage, access, and everyday use Assisting with user account setup ...

software deployment. Support vulnerability management activities to protect the business from external threats Lead the build, configuration, and rollout of new PC hardware and Microsoft 365 services to high company standards Asset Control & Peripheral Systems Maintain a rigorous hardware and software asset register through manual audits ...

line IT support to staff across our showroom and holiday parks - troubleshooting hardware, software, and connectivity issues Managing user accounts and devices within our Microsoft 365 environment, including setup, configuration, and ongoing maintenance Supporting our business systems, including internal databases and our Zoho Creator/CRM platform ...

requests into our Service Management tool Troubleshooting: Diagnosing and resolving basic technical issues such as: - Password resets and account unlocks - Software installation and Microsoft Office/365 queries - Basic hardware faults (laptops, printers, peripherals) Escalation: Identifying complex issues that need to be passed ...