6 of 6 Apprenticeship Microsoft 365 Jobs in the West Midlands

aware of progress towards resolution. Assist in the design, planning, installation, maintenance and smooth operation of PCs and peripherals. Provide support and maintenance of desktop applications, in particular the Microsoft Office suite and Microsoft Exchange. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed … in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support … on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365 More ❯

kit to work area) Collaborate with team members across Flex Attend client sites with team members when needed Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. There is potential More ❯

tablets, printers, and networking equipment. Respond to support tickets and escalate complex issues to senior engineers when needed. Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems). Help maintain IT asset inventories and documentation on-site. Ensure all work is performed in line with data protection and safeguarding policies, particularly More ❯

team at Baltic Apprenticeships. A Typical Day in the Job: Perform password resets for users. Manage accounts using Windows Active Directory. Administer user access and permissions via the Office 365 Admin Portal. Act as first-line triage for IT issues: resolve or escalate as necessary. Install, configure and upgrade hardware components. Install, configure and upgrade software locally or More ❯

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Creative Initiative PC Architecture Microsoft Desktop Apps Microsoft OS and O365 Self-motivated Confident and self-reliant Positive attitude Accurate data recording Honest and Respectful Caring Qualifications English Language GCSE, grade 4 (C) (Essential) Maths GCSE, grade 4 (C) (Essential) ICT More ❯

online and tutor led, with completion of workplace projects. - Gain an understanding of all Council systems aiding in the diagnosis of any issues, and the ability to use the Microsoft suite of office products to be able to support and train staff. - Initially work under close supervision but leading to ownership of incidents following them through from initial diagnosis … to another member of the Technical team. - Install and configure new PC hardware, software and peripheral devices, mobile devices, and virtual desktops. - Carry out changes on Active Directory, Office 365, Azure: administering user accounts and permissions, including adding and deleting users. - Assist with the maintenance of departmental and corporate systems, including the installation of client patches, fixes and More ❯