1 of 1 Apprenticeship Service Management Jobs in the West Midlands

Guided by the IT staff, you’ll gain hands-on experience with infrastructure, hardware, and software while supporting end users, handling incidents, and managing service requests across departments. Role Job Role: Provide end user desktop support - Windows 10 and 11, Microsoft 365, User account administration, Peripherals Installing desktop PCs … and supporting end users to maximise their use of IT solutions Responding to all incidents and requests on the helpdesk Administration of the IT Service Management helpdesk Troubleshooting 1st and 2nd line user-based tickets - Various endpoint issues such as Windows operating system issues and guidance, Microsoft issues …/9-5 (Essential) About the Employer HOSHIZAKI EUROPE LTD FAO MR T IRI Hoshizaki is a leading manufacturer of commercial kitchen and food service equipment. Creator's of Japan's first fully automated ice maker, Hoshizaki now features an extended line of kitchen and food service equipment More ❯