3 of 3 Apprenticeship Windows Jobs in the West Midlands

skills Some understanding of IT concepts such as firewalls, networks, virtual machines Some understanding of common applications and operating systems - e.g. Microsoft Office, Microsoft Windows, Linux Some understanding of cloud environments like Azure/AWS/Google Cloud Good telephone manner and good written English skills Logical thinker that More ❯

provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge : Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4/C in GCSE More ❯

infrastructure, hardware, and software while supporting end users, handling incidents, and managing service requests across departments. Role Job Role: Provide end user desktop support - Windows 10 and 11, Microsoft 365, User account administration, Peripherals Installing desktop PCs and mobile devices via Intune Deploying software and configuration Creating procedures and … requests on the helpdesk Administration of the IT Service Management helpdesk Troubleshooting 1st and 2nd line user-based tickets - Various endpoint issues such as Windows operating system issues and guidance, Microsoft issues, monitor, docking station, printer setup and support, administration of user accounts, system permissions and more. Checking backup More ❯