1st Line Technical Support Apprentice
- Hiring Organisation
- COMMUNITY INTEGRATED CARE
- Location
- COMMUNITY INTEGRATED CARE, 2 OLD MARKET COURT, MINERS WAY, WIDNES, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 to £24,784.50 a year
Tasks will include; To provide technical support; answering support queries either onsite or via phone or email. To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing … items, their software configuration and location Support users in the use of Computer equipment by providing necessary training and advice To allocate more complex service issues to 2nd Line Support Technical Officer To arrange for external technical support where problems cannot be resolved in house Training Level 3 Information ...