2 of 2 Apprenticeship Management Information System Jobs in Worcestershire

Are you passionate about data privacy and compliance? This exciting level 4 apprenticeship offers a unique opportunity to join the Information Management team and contribute to ensuring the Authority adheres to strict data protection and freedom of information regulations. Role Main responsibilities: Support the management of information requests under FOI … EIR and Data Protection legislation, ensuring compliance with relevant regulations and undertake effective file management Assist with the preparation of information for release and respond to requests under FOI and EIR legislation, in accordance with statutory deadlines Conduct and co-ordinate in a professional manner the delivery of specific data protection queries and requests within an … agreed timescale. Including where applicable, redacting relevant information and preparing information for release, following guidance, policy and procedures in line with data protection legislation Support and assist in the development, implementation, maintenance and reviewing of policies, systems and data to ensure compliance with all relevant information regimes and legislation, including cyber security To assist More ❯

Provide technical and application support to internal stakeholders via email, phone, video conferencing, and helpdesk systems. Monitor and maintain data quality within the CRM, ensuring all records and information are accurate, complete, and up to date. Create and manage views, filters, and saved lists in the CRM to support sales and marketing operations. Use tools such as Hunter … there are continuous revised guides and FAQs spaces in the staff vle for the team members to refer to. Document actions and maintain audit trails for issue resolution and system changes. Collaborate with the CRM provider, the Business Support team, and external stakeholders to research CRM capabilities, support system enhancements, troubleshoot issues, and implement new functionalities that improve … duplication and improve data accuracy. Manage and prioritise digital support tasks using ticketing systems, calendars, and project management tools. Support continuous improvement initiatives, including digital transformation and system enhancements. Maintain data security and confidentiality protocols while ensuring compliance with all TDM policies, procedures, and legal responsibilities, including safeguarding, ISO9001, Data Protection, Cyber Essentials, and confidentiality standards. Perform More ❯