IT Support Apprentice (University of Cambridge)
Wilberforce Road, Cambridge, England
Hybrid / WFH Options
Hybrid / WFH Options
University of Cambridge
Providing general support: Receiving requests via tickets, phone, emails, teams, or in person and providing first-contact support. During this task, proper communication, documentation, and escalations within the ticketing system need to be achieved. Problem management: Investigation of problems in systems, processes, and services. Implementation of agreed-upon remedies and preventative measures. Application support: Investigation and resolution … course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information … Months Positions Available 1 Closing Date Wednesday, 23rd July 2025 Start Date Tuesday, 9th September 2025 Desired Skills Communication skills Team working Initiative Computer literacy Problem-solving skills Independent System admin knowledge Knowledge of computer assemble Enthusiasm for Technology Interacting with people Qualifications 5 GCSE's including English and Maths GCSE, grade (A*-C/9-4 or equivalent More ❯
Employment Type: Advanced Apprenticeship
Salary: £19,781 a year
Posted: