4 of 4 Remote/Hybrid Apprenticeship Microsoft Jobs

support necessary to work effectively and securely. The Apprentice Role Includes the Following Responsibilities: Providing IT support to internal staff via phone, email, Microsoft Teams and in-person assistance Supporting remote and home-based workers, including international employees Logging, tracking and updating support requests through the ServiceDesk ticketing system … Assisting with daily health checks of IT systems and services, including servers, Microsoft 365, network infrastructure, backups, security platforms and monitoring systems, helping to identify and resolve potential issues before they impact users Diagnosing and resolving hardware, software and connectivity issues Configuring, deploying and maintaining laptops, desktops, servers, mobile ...

ensure we deliver great products to our customers. Role Deal with day-to-day IT support requests from users via phone, email, and Microsoft Teams whilst providing excellent customer service Support both Windows & Mac hardware/software including iOS mobile devices Supporting our Enterprise resource planning (ERP) software Meeting ...

undertake the range of duties listed below: Provide general administrative and clerical support Respond to customer and colleague enquiries by telephone, email and Microsoft Teams Process, input, maintain and retrieve information from council systems and databases Produce documents, reports and correspondence Support meetings, including preparing paperwork and taking minutes ...

customer service and technical assistance by troubleshooting and resolving IT issues. Role Provide end-to-end support for Windows and Mac Desktops and the Microsoft 365 suite (One Drive, Outlook, Teams, Word, Excel and SharePoint) Manage user accounts, permissions, and groups via Active Directory and Azure AD (Entra … Tackle hardware problems (laptops and PC's), basic networking issues (Wi-Fi, VPN, DHCP/DNS), Microsoft 365 (Email, One drive, SharePoint and Microsoft Teams) Assist with password resets, MFA enrolment, and ensuring workstations remain compliant and patched Training Information Communications Technician Level 3. Your earnings can increase ...