3 of 3 Remote/Hybrid Apprenticeship Microsoft 365 Jobs

support necessary to work effectively and securely. The Apprentice Role Includes the Following Responsibilities: Providing IT support to internal staff via phone, email, Microsoft Teams and in-person assistance Supporting remote and home-based workers, including international employees Logging, tracking and updating support requests through the ServiceDesk ticketing system … Assisting with daily health checks of IT systems and services, including servers, Microsoft 365, network infrastructure, backups, security platforms and monitoring systems, helping to identify and resolve potential issues before they impact users Diagnosing and resolving hardware, software and connectivity issues Configuring, deploying and maintaining laptops, desktops ...

customer service and technical assistance by troubleshooting and resolving IT issues. Role Provide end-to-end support for Windows and Mac Desktops and the Microsoft 365 suite (One Drive, Outlook, Teams, Word, Excel and SharePoint) Manage user accounts, permissions, and groups via Active Directory and Azure … Entra ID) Tackle hardware problems (laptops and PC's), basic networking issues (Wi-Fi, VPN, DHCP/DNS), Microsoft 365 (Email, One drive, SharePoint and Microsoft Teams) Assist with password resets, MFA enrolment, and ensuring workstations remain compliant and patched Training Information Communications Technician Level 3. ...

preparing equipment, creating basic system access requests and supporting the onboarding process Assist users with common issues relating to desktops, laptops, printers, scanners, phones, Microsoft 365 and firm-approved applications Provide basic support for Microsoft 365 applications including Outlook, Word and Teams Assist with ...