1 to 4 of 4 Apprenticeship Customer Experience Jobs in Yorkshire

The Administrative Apprentice will ensure the highest levels of service are delivered to Claranet’s customers by providing ticket-based customer support and responding to Customer requests via a range of communication channels. Role Provide ticket-based customer support; responding to Customer requests for support via … Assess the impact and urgency of tickets and gather the appropriate information for the type of request Take responsibility for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved quickly and efficiently Maintain accurate records of … the correct time frames according to the product service level agreements in place Support the Team Manager towards continued improvement of team process and customer experience Provide first-line investigation and diagnosis, resolving at first contact whenever possible & escalating incidents/requests that cannot be resolved within agreed more »

and enthusiastic apprentice to join our team at Calder Grove, Wakefield, supporting our customers in using our bespoke software products and providing an excellent customer experience. All whilst working towards an Advanced Level 3 Business Administration Apprenticeship qualification. Role We are a growing EdTech company specialising in providing HR … Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast growing (and fab!) team with … of methods including using excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone Undertake project based work relating to improving the customer experience and helping to identify gaps in our service Provide support for our customers on all of our products re: software issues and more »

The responsibility of the Quality Assurance (QA) Engineer is to uphold the quality of our software and customer experience through identifying and preventing defects from being introduced and ultimately that our software is fit for purpose. Role Please note that this is an apprenticeship position and therefore anyone … with more than six months professional experience working as a software tester or who holds an ISTQB foundation certificate will not be eligible. You will also need to commit to completing a Level 4 Software Testing Apprenticeship. Duties Review requirements, specifications and technical design documents to provide timely and more »

You will facilitate changing business processes, improved structure, and efficiency through enhancements to digital and technology solutions . You will build and install innovative customer experiences using the latest technologies. Role Perform internal and external client interviews to identify short and long term digital and technology business goals. Perform … Duration 36 Months Positions Available 1 Closing Date Thursday, 6th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Qualifications Any subject A Level or equivalent, grade BBC/Distinction Merit Merit (Essential) About the Employer more »