3 of 3 Apprenticeship Microsoft 365 Jobs in Yorkshire

Communicate with customers via phone, email, remote access, and a ticketing system. Assist with server and data backups to ensure secure storage and recovery. Configure hardware and software using Microsoft Intune and Google Workspace Use Wireshark to monitor network performance, diagnose IP address conflicts, and detect network flooding. Use Event Viewer to monitor system and application logs for troubleshooting. … become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. Expert:Microsoft 365 Fundamentals (MS-900 Microsoft 365 Fundamentals) Bespoke:Problem Solving & Innovation; IT Helpdesk Customer Service Fundamentals Next Steps: To apply, please submit your CV More ❯

and automated processes, taking proactive action when needed Set up, image, and support laptops, desktops, mobile devices, and other IT equipment Provide technical support for core systems including Office 365 and Active Directory Liaise with third-party suppliers to escalate and monitor support calls Collaborate with IT Projects, Development, and Business Change teams Deliver first-time fixes for More ❯

network issues using tools such as Wireshark, UniFi, and SonicWall. Deliver end-to-end configuration and support of client networks across a variety of environments. Provide technical support for Microsoft 365 and related services. Assist with email security solutions, including Barracuda Email Security. Desired Qualities, Skills and Knowledge Strong motivation and willingness to learn. Genuine passion for … with attention to detail. Proficient computer skills (previous IT or networking exposure is beneficial). Any experience in a customer-facing role would be an advantage. Exposure to Office 365 or basic networking knowledge is desirable. Grades required - Maths 4/C, English 4/C Salary, Hours & Benefits £18,000 £20,000 per annum. 37.5 hours per More ❯