Network Apprentice
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
incident response, including ticket creation, impact assessment, and escalation. Document new and common technical issues in the knowledge base (KBAs). Support new employee onboarding, including laptop builds, access provisioning, and basic IT training. Monitor and manage ticket queues, assisting in backlog reduction and workload balancing. Identify equipment and system More ❯
Employment Type: Advanced apprenticeships
Salary: £20,000
Posted: