IT Apprenticeship
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
across multiple channels phone, email, messaging, and video Provide timely first-line support for internal users and external clients Troubleshoot hardware, software, and network issues using tools such as Task Manager, Redstreet, and Wireshark Work with documentation platforms (IT Glue, Halo PSA) to log support cases and maintain audit trails Learn to interpret technical documentation such as knowledge base More ❯
Employment Type: Advanced apprenticeships
Salary: £18,000
Posted: