2 of 2 Apprenticeship 1st Line Support Jobs

looking for a motivated 1st Line Helpdesk Support Engineer with a genuine passion for IT and a strong desire to learn. This role is not limited to basic password resets. Role We are looking for a motivated 1st Line Helpdesk Support … technical skills rapidly and take on increasing responsibility. Engineers who perform well in this role will have a clear progression path to 2nd Line and eventually 3rd Line Engineer, working closely with senior engineers across a wide range of technologies and client environments. Key Responsibilities: Logging ...

based within the IT Team, forming part of the internal IT Operations department at our Mossfield Road site. This position is a front-line role, providing direct IT support to staff across the Don-Bur Group. Role Installation and replacement of IT hardware and equipment across … Group sites Responding to and logging IT incidents and service requests via telephone, email and the IT Service Desk system Prioritising and escalating support calls where required Diagnosing and resolving hardware and software issues Ownership of incidents and service requests through to resolution Ensuring support calls ...