1 to 7 of 7 Apprenticeship ICT Support Jobs

As an ICT Technician apprentice, you’ll be learning how to provide top class ICT support, all whilst demonstrating awesome customer service to colleagues who use the ICT systems and services here at Beyond Housing. Role This is a great opportunity to experience a variety of … ICT aspects within many business settings - you’ll be getting involved in all sorts of tasks such as: Responding to ICT incidents, problems and service requests Taking calls, logging ICT support requests and providing resolutions Carrying out day-to-day maintenance of our core systems Developing … appropriate guidance notes and user manuals Assisting with ICT and Business Systems Development projects Attending meetings and collaborating with colleagues across the organisation Assisting with providing a customer focused ICT service to all users Assisting with day-to-day work of the ICT and Business Systems Development more »

Sovereign Group Ltd in Nelson are recruiting for an ICT Support Administrator. The successful candidate will work towards their Level 3 Digital Support Technician qualification. Role - Support of existing network and PC Installation - Installation and set up of new hardware and software - Upkeep of equipment inventory … network and IT documentation - Maintenance of backup schedules and routines - Help Desk and practical user support - User training - Upkeep of photocopies and supplies - Supporting/Maintaining VoIP Telephone system - ICT Procurement - Maintenance of anti virus and disaster recovery systems - Perform related duties as assigned Training Work based learning. … Level 3 Digital Support Technician. Functional Skills Maths/English. Blended on/off the job training and location to be confirmed. Progression onto full time employment Apprenticeship Standard Digital support technician (level 3) Training Provider NORTH LANCS. TRAINING GROUP LIMITED(THE) Working Week Monday - Thursday, 8:30am more »

and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a wealth of … disciplines. Role Daily duties will include: To Log Incoming Support Calls To assist the Senior Support Engineer(s) with Internal and External (Client) Support (Hardware & Software) To deal promptly with Support Calls and allocate to appropriate engineer in the absence of the Senior Support Engineer … To input and update information onto the Maintenance Logging System To inform clients of Support Log Reference Numbers & update Clients as Required To undertake/assist with System installations – Internal and External To provide Out of Hours Support on a Rota Basis (after probation) Training ICT Level more »

Systems are an IT Company based in Watford, this is an exciting opportunity to join a friendly, close knit small team in an IT Support role offering variety and plenty of scope to learn new skills for the right candidate. Role As an IT Support Apprentice your key … responsibilities will be: Providing technical telephone, remote, onsite and email support Log calls in the helpdesk call logging system Diagnose and troubleshoot hardware, network and software issues Manage users and permissions within Active Directory Install & Configure Hardware & Software Monitor remote backup systems Migration of systems to Cloud such as … player Experience with VMware/Hyper-V Willing to learn and improve skill set with on-the-job training. Training Programme: Information Communications Technician – Support Technician Pathway During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace more »

working directly with an external managed service provider (MSP) across a broad range of tasks. Primarily the role will align with 1st line IT support but knowledge and exposure to 2nd and 3rd line will be provided. Role The ideal candidate will have a keen interest in a career … to be able to self-manage smaller projects once further along in the role and take primary responsibility of certain tasks. Main responsibilities: Helping support users, including senior management, via a mixture of in-person and remote support. Diagnose and troubleshoot user issues, triaging with our MSP or internally … ensure timely resolution. Confer and co-ordinate with other team members to ensure problems are properly dealt with and resolved. Resolution of 1st line support issues, ensuring appropriate feedback to end users on status of all calls and requests Set up and configuration of laptop and mobile devices across more »

At Virtuoso, we have designed a clear development path to be proud of, enabling our colleagues to grow the careers they deserve. With support, commitment and hard work, we have seen our colleagues achieve promotions and movement inside and around our business, and an opportunity has now arisen within … our Channel Services team for a Level 1 Support Analyst. Role The successful candidate will be passionate about technology with a willingness to learn, develop and possess a blend of basic technical knowledge and outstanding customer service skills. There are fantastic opportunities for technical development and career progression for … and can-do attitude, challenging assumptions and finding the best way to achieve our goals as a team. Duties will include: Providing technical product support to clients with a focus on quick resolution of incidents, and great customer satisfaction Analysing, troubleshooting application issues Reviewing tickets created by clients, including more »

and personal development. Role We believe strongly in developing all members of the team and throughout your apprenticeship journey, you will have the full support of the UK Versity team. We’re a really friendly team and we’re looking forward to supporting the next IT apprentice, could this … and supporting learners on moodle and IT related queries, password reset, installation of moodle app on phone or table Acting as first line IT support for any internal issues our staff have Raising tickets and seeing them through to completion Knowledge Management: You'll be referring to and creating … Training Level 3 Information Communication Technician apprenticeship programme Remote based training via Teams or Zoom with a dedicated trainer and expert in IT Mentor support We want to develop and maintain our apprentices with the business. At the end of the apprenticeship there will be the opportunity for your more »