21 of 21 Apprenticeship Microsoft 365 Jobs

ticketing systems. Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to: Hardware (PCs, laptops, printers) Operating systems (Windows, macOS) Software applications (including Microsoft 365/Office) User Management: Assist with basic user administration tasks, such as: Setting up new user accounts Password resets Managing security group … access within Active Directory and Microsoft 365 Documentation: Accurately log support requests, actions, and resolutions within the ticketing system and contribute to internal knowledge base articles Hardware Setup: Assist with the preparation, installation, and deployment of new hardware and software for clients Customer Service: Provide a professional ...

standards, explaining solutions clearly and patiently to both technical and non-technical users Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

software installation and configuration Assist with user account management and access control Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

work within IT Services to gain practical experience in supporting Windows and Mac desktops and laptops, managing mobile devices, using Microsoft 365 & Entra. You'll gain an understanding of networking, cyber security, Microsoft 365 administration & managing user accounts in Active Directory. Role Support & Troubleshooting … asset databases or technical documentation. Learning & Development: Actively participate in apprenticeship training, attend required college sessions, and complete assignments. Training Weekly Online delivery by Microsoft Teams through Sheffield College The successful candidate will develop a skillset in desktop support, networking and enterprise mobility management, and cyber security. These skills ...

resolve hardware and software faults System health checks Software and app support Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital … support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications. 90% of QA apprentices secure permanent employment after completing: this ...

free up the MD’s time for high-level decision-making Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation … support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications 90% of QA apprentices secure permanent employment after completing: this ...

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

permissions, and access requests) Help maintain IT documentation, asset registers, and system records Support the rollout of new technologies, software updates, and security patches – Microsoft 365, CCTV, PC Break Fix Work with the IT team to ensure systems and data remain secure and compliant Escalate more complex … skills Willingness to learn and take on new challenges Ability to work as part of a team and follow instructions Basic knowledge of computers, Microsoft Office, or Windows systems (desirable) You should be comfortable learning on your own and asking for help when necessary to ensure tasks are completed ...

security patches Monitor antivirus and backups Help users understand and use software tools Set up new user accounts and permissions (e.g., Active Directory, Microsoft 365) Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional ...

Role Provide first-line technical support to clients via phone, email, and remote tools. Assist with troubleshooting issues related to: Windows desktops and laptops Microsoft 365 Networking (Wi-Fi, routers, switches) Printers and peripherals Help with onboarding new users, devices, and services Support senior engineers with installations ...

software deployment. Support vulnerability management activities to protect the business from external threats Lead the build, configuration, and rollout of new PC hardware and Microsoft 365 services to high company standards Asset Control & Peripheral Systems Maintain a rigorous hardware and software asset register through manual audits ...

switches, routers, and AV devices Communicate effectively with client IT departments to support network and firewall configurations Maintain internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping ...

skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Familiarity with Microsoft 365 Windows 11 operating system Motivated Positive attitude Passion for ICT Hardware and software Troubleshooting Basic knowledge of networking Qualifications English GCSE, grade ...

checks Network & Systems Support •Support the team with basic network monitoring and troubleshooting •Assist in maintaining servers, backup systems, and cloud-based services (e.g., Microsoft 365) •Follow IT security procedures and help identify potential risks Technical Projects •Work on IT improvement projects such as device rollouts, software ...

running smoothly, with access levels, applications and desktop setups appropriate for different users Maintain online services that extend the school network, such as Microsoft 365 and MIS, etc Setting up, checking and packing away sets of iPads, laptops, etc. when booked. Highlight any issues so that these ...

experience in: Responding to IT support requests and troubleshooting issues Installing, configuring, and updating software and hardware Supporting users with digital tools such as Microsoft 365 Maintaining accurate records of IT support activities Learning basic networking, security, and device management Managing user accounts and permissions Identifying ...

professional service. The successful candidate will have strong organisational skills, a high level of attention to detail, and a confident working knowledge of Microsoft 365. This role suits someone who thrives in a fast‐paced, team‐oriented office environment. Duties and Responsibilities: Liaise with suppliers and provide estimates … willingness to learn Strong organisational and multitasking skills Excellent communication skills (written and verbal) High attention to detail and accuracy essential Proficiency in Microsoft Office Ability to work effectively in a fast‐paced, team‐oriented environment Training The instructor leads a live online training session so you can learn ...

Working as part of a dedicated on-site team you will provide system administration and 1st line support for a complex physical network within Microsoft environment. Purpose of the Role: As an Apprentice IT Analyst, you will provide first-line IT support and assist with maintaining systems and services. … first point of contact for IT queries via phone, email, or support portal Assist with system administration: Help manage user accounts, O365 mailboxes, and Active Directory tasks Support IT services and tools: Monitor systems, troubleshoot issues, and maintain applications such as CAFM Contribute to projects and improvements: Participate ...

that the organisation provides to customers. You will be supporting traditional Microsoft server-based systems as well as cloud solutions such as Office 365, Azure and Amazon Web Services. You will be joining a young dynamic company in a role which will be well mentored and will ...