1 to 25 of 35 Apprenticeship Microsoft 365 Jobs

as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Level 3 apprenticeship eventually leading to Microsoft and Azure certifications. Role Logging and triaging tickets (phone/email) New laptop/desktop setups 1st line support tickets Workbench jobs IT documentation Training Why choose our Azure … Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people … on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365 More ❯

support via phone, email, and ticketing system Log, manage, and update support tickets accurately Escalate unresolved issues to senior engineers Assist with user onboarding, offboarding, and account setups Support Microsoft 365, Exchange, networking basics, and security issues Provide support for mobile devices (iOS/Android) Visit client sites for hardware setup and issue resolution Assist with hardware … and Through Apprenticeship Training) Windows 10/11, Active Directory, and Microsoft 365 Networking fundamentals (DNS, DHCP, TCP/IP, Wi-Fi) Cloud and virtualisation (Azure, M365) Cybersecurity best practices Use of tools including NinjaOne, Zendesk, SentinelOne, and TeamViewer Customer service and professional communication skills Technical documentation and troubleshooting Level 3 Information Communications Technician qualification (16 months … delivered remotely with workshop days) Microsoft 365 and Azure Fundamentals certifications (MS-900, AZ-900) Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills Potential full-time position for the right candidate after completion of the apprenticeship Apprenticeship Standard Information More ❯

to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

and other relevant data protection regulations. Deliver excellent customer service, responding promptly and professionally to all IT queries. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. To be confirmed More ❯

a professional and effective working relationship with customers and work colleagues at all levels and at all times. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to: Learn on-premise and … cloud-enabled technologies and services. Learn technical content that aligns to and is relevant to employers and the market. Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification. Get an introduction to Windows, Linux and PowerShell. Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows More ❯

Installing IT equipment and structured cabling systems Handling incoming calls and logging service requests in the CRM system Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. Once the apprenticeship More ❯

targets Communicating with customers, members, and internal staff through various channels, including face-to-face, email and phone Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and techologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell. 90% of More ❯

order. Log any issues found within the IT helpdesk and manage their resolution. Administer critical background admin applications. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

senior team members. Other duties: Undertake any other duties as necessary to ensure the IT department operates effectively. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

while learning to log and escalate support tickets using AAGs internal systems. They will gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft 365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and … documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks. Configure and test new IT equipment including desktops, peripherals, routers, and software such as Microsoft Office and operating systems. Gain foundational knowledge in networking, cloud services (e.g., Microsoft 365), and be introduced to tools like TeamViewer and basic scripting over time. More ❯

qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and … tasks and support system configurations. Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft 365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). … Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Youll More ❯

employees growth and development, providing a supportive environment where apprentices can build confidence and advance their careers. The successful candidate will benefit from structured training, including opportunities to gain Microsoft accreditations, with bonus incentives for additional qualifications. We are looking for someone with a strong passion for technology, good communication skills, and a desire to deliver excellent customer service. … 37.5 hours pw) £15,000 - £17,000 Per annum 25 days annual leave plus bank holidays Christmas rota in place to maintain skeleton staff cover Access to training in Microsoft accreditations (e.g., Microsoft 365, Azure) Bonus payments available for achieving additional professional accreditations This apprenticeship programme will provide you with everything you need to launch and More ❯

Work With: Networking: TCP/IP, VLANs, DNS, NAT, Firewalls, VPNs Infrastructure: Cabling, Wi-Fi, CCTV systems Windows Server: Hyper-V, Active Directory, file shares Linux Server basics Office 365: User administration, Exchange, SharePoint Windows 10/11: Upgrades, antivirus, Office 365 applications Skills and Qualities We’re Looking For: A genuine interest in IT and … From this you will gain knowledge to have a career as an IT technician, applications technician and much more Future options to complete further training in specific subjects, e.g. Microsoft 365, Networking which can lead careers such as Network Engineers, SOC Engineers, cloud Technician Apprenticeship Standard Digital support technician (level 3) Training Provider CORNWALL COLLEGE Working Week More ❯

communication skills with the ability to explain technical concepts in simple terms Organised and methodical approach, capable of prioritising multiple tasks in a busy, fast-paced environment Knowledge of Microsoft Windows 10 and 11, Microsoft 365, and Apple iOS devices Proactive team player with the ability to take ownership of tasks, see them through to completion More ❯

via phone, email, and in person. Troubleshoot hardware and software issues logged by end-users. Log and track support requests using the service desk ticketing system. Create and support Microsoft 365 user accounts. Image and provision new desktops, laptops and mobile devices via Microsoft Intune. Support software deployment, updates, and patching across the network. Help manage More ❯

implementation of approved technical solutions To keep abreast of technical developments of operational & technical importance to the business and customers Provide technical support and assistance to end-users regarding Microsoft 365 and Azure Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues … skills Customer care skills Problem solving skills Analytical skills Team working Patience Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer AXON-IT.COM LTD Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt More ❯

documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks Configure and test new IT equipment including desktops, peripherals, routers, and software such as Microsoft Office and operating systems Gain foundational knowledge in networking, cloud services (e.g., Microsoft 365), and be introduced to tools like TeamViewer and basic scripting over time More ❯

IT issues with the company’s helpdesk ticketing system and escalating where required to senior engineers Resolving phone, desktop & laptop issues across all departments– user queries for login issues, Microsoft 365, VPN, hardware issues, printers and Wi-Fi Supporting Windows 11, Windows Server 2022 and IOS platforms through InTune Creating and maintaining operational documentation, processes and procedures More ❯

Fault finding desktop, laptop and servers at both a hardware and operating system level Helping our clients with their IT problems via email, telephone and remote-control tools Office 365 and Active Directory user and systems management Installation, configuration and maintenance of various cloud systems such as anti-spam, firewall, DNS and email services Training Information Communications Technician More ❯

IT policies, compliance requirements, and data protection standards What You’ll Bring: Proven experience in first-line IT support or a similar technical role Strong knowledge of Windows OS, Microsoft 365, and fundamental networking principles Awareness of **cybersecurity best practices** and incident response Excellent communication skills with a customer-first approach. Ability to prioritise tasks and stay More ❯

manner, resolving tickets where possible and escalating where necessary Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems Software installation, such as Office365, firewalls and anti-virus Some lower level network administration may be required, such as setting policies and group permissions Performing server backups where required Administration of cloud services such as … Microsoft 365 and Google Workspace Assisting with structured cabling and network infrastructure installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive More ❯

students—resolving day-to-day issues quickly and effectively Carry out routine updates, checks, and backups to keep systems running smoothly Help manage and support cloud-based platforms like Microsoft 365 and Google Workspace for Education Assist with user permissions, groups, and device integrations in cloud environments Support the maintenance of school networks, including LAN/WAN … Wi-Fi, and internet filtering Assist with troubleshooting connectivity issues and helping keep school data safe Help deploy and manage school devices using tools like Microsoft Intune, Cisco Meraki, and Jamf School Support app deployment, policy updates, and remote device management across a range of devices (Windows, iPadOS, ChromeOS) Keep accurate records of technical issues, resolutions, inventory, and user More ❯

needed Communicating with users via phone, email, messaging, and video calls Using internal documentation to troubleshoot and support senior technicians Configuring and testing desktops, peripherals, routers, and software like Microsoft Office Building foundational knowledge in networking, cloud services (e.g. Microsoft 365), and tools like TeamViewer Learning basic scripting over time Training An apprenticeship allows you to More ❯

with mentoring, protected learning time and increasing responsibility. We don’t need prior commercial experience; we do look for clear thinking, careful writing,organised delivery and curiosity about how Microsoft Copilot/Power Platform shows up in reallegal workflows. If you like building useful things and iterating based on evidence, you’ll fit right in. What you’ll do … Build and develop AI agents in Microsoft Copilot Studio and Azure from clear briefs Help shape our reusable agent library: simple components, patterns and checklists Connect agents to everyday tools in Microsoft 365 and test them with users Write short guides and record quick walkthroughs Measure results, log issues and iterate with feedback Share useful platform More ❯