1 to 25 of 29 Apprenticeship Microsoft 365 Jobs

This role offers hands-on experience in diagnosing and repairing consumer and business IT equipment, while also supporting clients with Microsoft 365 administration. The apprentice will gain practical skills in both technical repair and cloud service management, with full training provided. Role Assist with diagnosing hardware and software issues on desktops, laptops, and mobile devices. Support in … job records and manage ticketing systems. Provide friendly and professional front-desk support to walk-in customers. Support stock management and basic workshop organisation. Assist with client onboarding to Microsoft 365, including account setup and licensing. Learn to manage users, groups, and permissions within Microsoft 365. Help troubleshoot common email, Teams, and OneDrive issues. Support security … administration including MFA, password resets, and compliance checks. Shadow senior staff in resolving client tickets and projects. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part More ❯

you will work with experienced professionals to support a variety of business clients. You will learn how to provide remote and on-site IT support, set up and manage Microsoft 365 services, and help protect networks through cyber security measures. Role This is a hands-on role where you will be part of the Arden IT helpdesk … role will involve working directly with business clients to provide reliable and professional IT support. You will learn how to troubleshoot hardware and software problems, set up and maintain Microsoft 365, support networks, and assist with larger projects including system upgrades and installations. As an apprentice you will be supported throughout, gradually taking on more responsibility as … issues to senior engineers while learning how they are resolved Assist with on-site IT projects including hardware installations, network upgrades and system rollouts. Help set up and manage Microsoft 365 services for business clients Support cyber security measures such as updates, anti-virus management and backup systems. Maintain clear records of support requests and project work. More ❯

experts in their field. Role The IT Support/Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will work for a variety of business clients. Responsibilities include: Supporting Microsoft 365 Applications and Platforms. Supporting Microsoft Azure platforms to a basic level. Troubleshooting Desktop Operating Systems. Supporting of VOIP and Teams Phone systems. Supporting Windows Active Directory Services to a basic level. Installing computer hardware … outstanding client-facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service. Knowledge/experience should include: Thorough and current knowledge of Office 365, Teams, SharePoint, Exchange Online, Azure, etc. Excellent knowledge of Desktop and Office products. A working knowledge of the use of Powershell. Good understanding of Microsoft products like More ❯

their career in IT through a structured apprenticeship programme. The successful candidate will provide technical support to internal users, developing their skills across service desk operations, Salesforce administration, and Microsoft 365 environments. Role Provide IT support via phone, email, in person and ticketing system Troubleshoot issues relating to Windows, Microsoft 365, and Salesforce Manage … transformation projects Support cloud platforms, Zoom telephony, and SaaS applications. Deliver high-quality customer service to all users Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI … DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. More ❯

and building computers for customers Take on ad hoc project work as directed by the IT Helpdesk Manager Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. On successful completion More ❯

and thorough manner. This may include using technologies such as Windows, Active Directory, 365 and Citrix Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. Broader Business Engagement More ❯

The role will involve providing end-user desktop support and supporting and maintaining MS server/desktops and macs and supporting and maintaining Office 365 solutions. Role Providing end-user desktop support Supporting and maintaining MS server/desktops and macs and supporting and maintaining Office 365 solutions and G Suite solutions Setting up and configuring … arounds to incidents and problems and contribute to polices, processes and procedures Install, maintain, and support new applications Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn More ❯

Change Management Help maintain and adjust as needed KPIs and SLAs both internal and with the business units Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

updates are communicated to the customer Identify and report any potential service breach to the Service Desk Management Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

levels and ensure timely restocking of necessary components Courier dispatches: Manage courier dispatches for hardware deliveries and returns Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

and timely manner, with a strong focus on first-time fixes Contribute to the continual service improvement culture Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. Possibility of full More ❯

and maintain reports, data exports, and related documentation Support digital workflows and assist with improvements to online processes Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

as part of the apprenticeship Follow all company policies and procedures, including data protection and security best practices Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell. 90% of More ❯

support service definition To support pupils and staff in the appropriate use of ICT, through advice or training Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. Full-time employment More ❯

as well as resolving hardware issues relating to PCs, monitors, phones, keyboards and mice, speech mikes and webcams Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. This is an More ❯

The Cloud Support Apprentice will join our Digital Workplace team to gain experience of working in a busy IT Service Desk whilst developing their customer service and Microsoft 365 support skills. Role The Cloud Support Apprentice will join our Digital Workplace team to gain experience of working in a busy IT Service Desk whilst developing their customer … service and Microsoft 365 support skills. They will be expected to assist in the support of Reed Co-Members in their use of Digital Workplace tools and application to new ways of working. This includes facilitating the remediation of all incidents and fulfilment of all requests that come into IT Support Services, either through delivering technical activities … Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Positive attitude Motivated Passion for ICT Hardware and software Troubleshooting Office 365 IT Support Excellent time management Qualifications English GCSE, grade C/4 + (Essential) Maths GCSE, grade C/4 + (Essential) About the Employer REED SPECIALIST RECRUITMENT More ❯

Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic troubleshooting of Windows OS and Microsoft 365 products. Assist with Active Directory tasks such as user account setup and password resets. Customer Interaction: Deliver professional and courteous support at all times. Communicate clearly … and effectively, both verbally and in writing. Skills & Qualifications: Proficiency in Windows and Microsoft 365. Knowledge of Microsoft Server and Active Directory. Logical problem-solving approach and ability to work independently or as part of a team. Strong communication skills. Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from More ❯

with the relevant apprenticeship guidelines. Ensure excellent communication with schools, manager, and other team members Training Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship? The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Information Communications Technician Level 3 Apprenticeship programme enables the apprentice to: Learn on-premises and … cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Functional Skills in maths and English, if required Get an introduction to Windows, Linux and PowerShell 90% of QA apprentices secure permanent employment after finishing their apprenticeship. More ❯

printers, routers) Apply software updates and security patches Monitor antivirus and backups Help users understand and use software tools Set up new user accounts and permissions (e.g., Active Directory, Microsoft 365) Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in Mathematics (if More ❯

software updates, including driver updates, security patches, and service packs Support network devices, both wired and wireless, including switch ports, Wi-Fi, and patching Work with cloud technologies like Microsoft 365, Wildix, UniFi, and cloud-based phone systems Use basic PowerShell scripting for batch updates and automation tasks Full training and support will be provided by your More ❯

the role. Demonstrating commitment to working and engaging constructively with internal and external stakeholders. Able to deal with problems in appropriate time frames. General PC Support Windows 11 OS Microsoft 365 applications Confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards Salary, Hours?&?Benefits: £16,500 per annum. More ❯

e.g. laptops, projectors, digital cameras, camcorders and biometric systems Support staff and students with the virtual server environments, windows server 2012 and windows server 2016 and online systems including O365 To take responsibility for the successful delivery of software-related tasks: Installation, configuration of new/upgraded software Produce user guides and offer training and ad-hoc instruction to staff More ❯

end-user focused products Design, build, and test Copilot Studio agents to automate routine tasks and improve service delivery Support services in adopting AI tools and digital workflows, including Microsoft 365 and Copilot Provide support to more complex, organisational AI projects where appropriate Provide technical support to customers through a range of communication channels Create and maintain More ❯

Provide exceptional first-line technical support with a focus on networking and Microsoft environments. The role involves troubleshooting IT issues, assisting end-users, and escalating more complex problems when required. A strong emphasis is placed on delivering outstanding customer service and adhering to ITIL best practices. Role Incident and Service Request Management: Respond to and resolve incoming incidents and … detail within the ITSM system, ensuring complete records of actions taken. Perform initial diagnosis and troubleshooting for networking issues (e.g., connectivity, DNS, DHCP) and Microsoft environments (e.g., Office 365, Active Directory). Networking Support: Diagnose and resolve basic networking issues such as IP conflicts, wireless connectivity, and LAN/WAN performance. Assist with the configuration and troubleshooting … Support: Handle account management tasks such as password resets, user provisioning, and permissions within Microsoft Active Directory and Office 365. Troubleshoot Microsoft Teams, Azure, and Office 365 related queries. Connectivity and Voice Support: Troubleshoot and resolve connectivity issues, including broadband and leased line setups. Support VoIP systems and telephony services, addressing call quality issues, dropped More ❯

Dealing with 1st line support calls Setting up users on all systems and applications. Setup of new laptops and desktops Assistance with server setup and migrations DR testing Office 365 Mimecast admin Training The successful applicant will complete and obtain a Level 3 Digital Support Technician Qualification through Learning Curve Group. You will be taught through More ❯